Carlos Alvarez | Page 24

New Lease RAV4 XLE A very welcome treatment by Mr.Carlos at the moment when I came to drop off my 2016 Rav 4 .He has treated me nice and convinced me to go back with the A very welcome treatment by Mr.Carlos at the moment when I came to drop off my 2016 Rav 4 .He has treated me nice and convinced me to go back with the new RAV 4 ,2019.I really love it .Thank you Mr.Carlos. I remain a loyal customer of Toyota,special to Braintree Dealership. More

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Great Dealership Love my new Toyota RAV 4. Carlos helped us through the process and walked me through all the new fancy technology I am enjoying in my car. Love my new Toyota RAV 4. Carlos helped us through the process and walked me through all the new fancy technology I am enjoying in my car. More

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New Sienna Carlos has been very helpful. He provided great and honest service the whole process.. I am planning to renew the lease of the second car and will Carlos has been very helpful. He provided great and honest service the whole process.. I am planning to renew the lease of the second car and will definitely seek Carlos’s help again. More

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New lease Rav 4 I had a excellent experience at Toyota of Braintree. I was fortunate to get set up with Carlos A to renew my lease. He was friendly and knowledgeable. I had a excellent experience at Toyota of Braintree. I was fortunate to get set up with Carlos A to renew my lease. He was friendly and knowledgeable. He was very patient during the decision process and spent significant time going over all the features of the new auto I leased. He followed up with me the next day. More

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iPhone Carlos was very helpful in helping me set up my new iPhone to my Camry. He was very friendly, courteous and knowledgeable. His expertise was deeply Carlos was very helpful in helping me set up my new iPhone to my Camry. He was very friendly, courteous and knowledgeable. His expertise was deeply appreciated. More

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Great experience for my daughter’s first new car purchase! My recent college grad daughter wanted a new car and this dealership killed it on price and service. In particular Carlos was fantastic! He was very My recent college grad daughter wanted a new car and this dealership killed it on price and service. In particular Carlos was fantastic! He was very knowledgeable and honest (in fact he even helped me set up some features in my Toyota from another dealer ... now that’s customer service!!). Do your research and then go ask for Carlos at Toyota of Braintree. It will be a great experience and you’ll get a great car. More

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Great Experience from Start to End Great, friendly no pressure experience. Carlos did a great job making sure all my family’s needs were met most importantly. Definitely will be recomme Great, friendly no pressure experience. Carlos did a great job making sure all my family’s needs were met most importantly. Definitely will be recommending him to anyone looking for a car. More

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What A Guy! Carlos was the man. He constantly worked to make sure that my family and I felt comfortable when purchasing a vehicle. He answered a ton of questions Carlos was the man. He constantly worked to make sure that my family and I felt comfortable when purchasing a vehicle. He answered a ton of questions and worked well me to make sure we were getting the best deal. I will be recommending him to all of my friends. The rest of the dealership and staff left a bit to be desired, although Sunny eventually worked out the issues we had. More

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Great dealership and Great employee! Carlos is so helpful and awesome!! I went in looking for a car on a Tuesday afternoon and left with a car the Friday of that same week. Carlos made it Carlos is so helpful and awesome!! I went in looking for a car on a Tuesday afternoon and left with a car the Friday of that same week. Carlos made it so easy for me to find a car that I felt comfortable and safe driving. I am so in love with my car. He goes above and beyond to help me with the ins and outs of my car. I am truly appreciative of all his hard work. I will definitely buy a car from this dealership and go through Carlos again to buy another car in the distant future. More

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No pressure!!! This was the first time I have ever purchased a car without the sales pressure. I had 4 separate meetings and at no time did I feel harassed to buy t This was the first time I have ever purchased a car without the sales pressure. I had 4 separate meetings and at no time did I feel harassed to buy the car. The first occasion (with Carlos A) I just wanted to look at the available colors. Carlos was fine with that. I then set up a meeting to look at cars. This time (with Francys) we discussed in more detail what I was looking for. I was then shown a few cars and test drove one. As I wanted to think about it further, I left, setting up a 3rd meeting to discuss the price. Negotiations (with Kenny) were easy (I had done my homework and had an approximate figure in mind). I showed my figures to Kenny who worked with management to come to an acceptable price and we made a deal. My 4th and final visit was to pick up the car and to be shown all the wonderful safety features included in my beautiful new car. I greatly appreciated that they allowed me to take my time. I did not receive 50 phone calls pressuring me, nor did I ever hear the dreaded phrase "what can we do to make this happen?". I wouldn't hesitate to recommend this dealership or any of their associates. More

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