Carlos Alejo
Carlos Alejo at Greenway Kia East
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Carlos Alejo

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
131 Reviews
4.5

131 Reviews

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131 Reviews of Carlos Alejo

November 01, 2024

Dealership Rating
Employee Rating

Everything was good. Though the complimentary car wash left hard water spots on my vehicle. More

by ttsquare711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

November 01, 2024

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Great customer Service, as always. :) Quick, easy service process. Peace of mind Sprtage fixed well. More

by DIANEWARD2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Greenway Kia East responded

We're delighted to hear that you had a great experience with our team at Greenway Kia East! It's wonderful knowing the service process was quick and easy, giving you peace of mind. Thanks for your support, Diane!

November 01, 2024

Dealership Rating
Employee Rating

Muy satisfecho con la a atención que me brindan cuando voy a atención al cliente More

by FELIXAMPARO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 01, 2024

Dealership Rating
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We have had the worst experience with Kia greenway East. They wrongly fixed our car, crashed our car in the process of fixing it, and the customer service has been horrible, especially with the people up fr More

by BLAKEMASON2686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2024

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

October 30, 2024

Dealership Rating
Employee Rating

Very professional and for my first time getting my car worked on. I felt like I was important More

by constancefasano
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Greenway Kia East responded

Thank you for trusting Greenway Kia East with your car! We're glad your first service went smoothly and hope to see you next time!

October 26, 2024

Dealership Rating
Employee Rating

As always Carlos overseees my repairs that is needed. Every area in the store from service repair, sales personnel and cashiers are also helpful and nice. I moved up to Ormond beach the Kia store here no More

by 10297ROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rita Alcaraz

Oct 28, 2024

Greenway Kia East responded

Thank you for making the trip to see us at Greenway Kia East! We're delighted that Carlos and our team continue to provide you with excellent service. We appreciate your loyalty and look forward to assisting you in the future!

October 25, 2024

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Employee Rating

Great service. Quick turnaround. Thanks for your help in a major warranty repair. Works great More

by PSNOTARYSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Greenway Kia East responded

We really appreciate you taking the time to leave Greenway Kia East this awesome review, thank you!

October 22, 2024

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Employee Rating

Been with them for about 2 years now and have been happy with the experience and the service More

by GREGMEYER12
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 22, 2024

Greenway Kia East responded

We appreciate your ongoing business and your review! Thanks from the Greenway Kia East Team, Greg!

October 19, 2024

Dealership Rating
Employee Rating

They monitor when my vehicle service inspections are due and let me know when they spot something that needs attention before it becomes a problem. More

by JCOOPER330
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East is keeping you informed and proactive with your vehicle's service needs. Thank you for trusting us with your car care!

October 19, 2024

Dealership Rating
Employee Rating

Satisfied with service! Satisfied with service! Satisfied with service! Satisfied with service! Satisfied wuth service! More

by MILLIEP49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Greenway Kia East responded

Millie, thank you for sharing your satisfaction with our service at Greenway Kia East! We appreciate the feedback and look forward to serving you again.

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