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Carlos Alcantar
Carlos Alcantar at Family Hyundai
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Carlos Alcantar

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.7
191 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

7 yrs, 3 mos

4.7

191 Reviews

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191 Reviews of Carlos Alcantar

July 24, 2024

Dealership Rating
Employee Rating

I knew what it wanted. I was not pressured into buying. Everyone was kind and courteous from Skip “George” to Joe Maverick. I love my Kona. More

by MARYJOLANDUYT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, George "Skip" Hasenjaeger , Joe Maverick in finance- great guy!

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Jul 24, 2024

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

July 09, 2024

Dealership Rating
Employee Rating

Friendly dealership and helpful. Looking at leasing a kona. I hope things will work out. More

by WELKEKRISTINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

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Jul 09, 2024

Family Hyundai responded

Thank you so much, Kristina, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 29, 2024

Dealership Rating
Employee Rating

Everyone is very professional and thorough. The service was due to a recall. The work was completed as promised More

by BARB.BROWER
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Courtney Mearns, Robbie Watson , Cole Nicholson

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Jun 30, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help,Barb, and we hope to see you again!

May 23, 2024

Dealership Rating
Employee Rating

Very good service was not pushy in making us buy a vehicle also Very helpful in looking at other dealers to find what we were looking for More

by JURASICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Mike Majors

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May 29, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 23, 2024

Dealership Rating
Employee Rating

Happy with my purchase and the time that Maurice took to show me all the bells and whistles on my new baby! More

by JANBARANEK
Recommend Dealer
Yes

Other Employees Tagged: Maurice Branch

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Apr 23, 2024

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Please let us know if we can be of any more assistance.

April 11, 2024

Dealership Rating
Employee Rating

Great dealership. Excellent service department!!!!! Would not buy a car anywhere else. Would highly recommend More

by scottdoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2024

Family Hyundai responded

Scott, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 05, 2024

Dealership Rating
Employee Rating

I had a seamless interaction and everything went smoothly. I can safely say I would recommend Omar to all of my friends and family. Thank you for your professionalism. More

by ZACHARY629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Maverick Watson , Omar Martinez, Crystal

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Apr 06, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omar here at Family Hyundai.

February 15, 2024

Dealership Rating
Employee Rating

my third purchase of a Hyundai product, 2 santé fe and now a Tucson. all good More

by d4supt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 15, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai. We hope you enjoy your new Tucson!

February 11, 2024

Dealership Rating
Employee Rating

Fair, knowledgeable, friendly, trustworthy. I have recommended friends to both salespeople. One bought a car and the other is planning to buy soon. More

by PLEONI07051969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter

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Feb 12, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 12, 2023

Dealership Rating
Employee Rating

My salesmen was accommodating and patient. The services department is busy but was very welcome and efficient More

by MYSHEA199601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

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Dec 12, 2023

Family Hyundai responded

Thank you for the kind words for our sales and service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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