Carlo Ongsingco | Page 8

Carlo is an absolute pleasure. I was offered an early lease renewal and Carlo made the transition seamless. He's extremely professional and very knowledgeable with regards to the vehicles and the packa lease renewal and Carlo made the transition seamless. He's extremely professional and very knowledgeable with regards to the vehicles and the packages offered. Once we discussed my must haves he was able to provide me with a good selection. We went over the vehicle on pick up but soon after I reached out to him on somethings I had forgotten. He actually took the time to make me an instructional video which he forwarded to me the same evening. Thank you Carlo!! see you in 3 years. More

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Carlo made the entire purchase experience seamless from start to finish - I would highly recommend going to Freeport BMW and asking for Carlo if you’re in the market for a car. start to finish - I would highly recommend going to Freeport BMW and asking for Carlo if you’re in the market for a car. More

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Scam...... this is bait and switch dealership. I went there for online deal, later they said the car was just sold while this car listed online for over coupe months. Just sold before I arrived? Hard to there for online deal, later they said the car was just sold while this car listed online for over coupe months. Just sold before I arrived? Hard to believe it! Carlos was nice and pleasant initially, then when you making points and uncover the hiding points then he became aggressive. More

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Pressure free!!! That is how I would describe Carlo Ongsingco of Freeport BMW. An outstanding salesman that listens and understands, instead of pushing his own agenda. And best of all, he was always up Ongsingco of Freeport BMW. An outstanding salesman that listens and understands, instead of pushing his own agenda. And best of all, he was always upfront with the numbers, and it was never a guessing game. Thoroughly enjoyed working with him in purchasing my beautiful X3 and appreciated his candid no-pressure style. So if you are stressed about going to a dealership to buy a car, visit Carlo Ongsingco of Freeport BMW. More

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Carlo was amazing in my search for a new vehicle. He definitely went above and beyond to get my new car. He assisted me previously on a BMW and I was satisfied then. He is a professional that goes abov definitely went above and beyond to get my new car. He assisted me previously on a BMW and I was satisfied then. He is a professional that goes above and beyond to help his clients. When it’s time for a new vehicle, I look forward to working with Carlo again. More

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Fantastic Experience Carlo was excellent in his professionalism and service. He made the experience very personal and took all the steps to ensure my questions were answe Carlo was excellent in his professionalism and service. He made the experience very personal and took all the steps to ensure my questions were answered and my new lease went smoothly, especially in this situation. Thank you Carlo... More

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Professional & curtious Carlo our sales Rep. was extremely professional, diligent and courteous. He was prompt to answer any questions we had and very helpful with concerns Carlo our sales Rep. was extremely professional, diligent and courteous. He was prompt to answer any questions we had and very helpful with concerns when presented. This is my First vehicle with B.M.W of Freeport but it wont be my last. More

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Excellent Service Due to the pandemic, I was not able to initially go into the dealership, but I still had a very good seamless buying experience. Carlo was very profe Due to the pandemic, I was not able to initially go into the dealership, but I still had a very good seamless buying experience. Carlo was very professional, patient, attentive, and he responded to me right a way. He did not want me to settle on a vehicle because it was less expensive. He wanted me to get the vehicle of my dreams, and he made it possible and within my budget. I highly recommend Carlo at BMW of Freeport. He is the best! More

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Great experience Pleasure to work with Carlo, he is very attentive, professional and reliable; the best car buying experience I had so far comparing several BMW dealer Pleasure to work with Carlo, he is very attentive, professional and reliable; the best car buying experience I had so far comparing several BMW dealerships More

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UPDATE!!! NOTHING RESOLVED!!! From 1/7/2020 up until now, I have received NO HELP! Carlo asked me to send pics of my vehicle as well as my registration, and asked would I like to From 1/7/2020 up until now, I have received NO HELP! Carlo asked me to send pics of my vehicle as well as my registration, and asked would I like to be placed in another vehicle. I said that could be an option, and if that wasn't feasible, then I would like to be given the warranty that I was told I was purchasing for over 3k...which was supposed to be everything covered EXCEPT TIRES. Since then, all I've been getting is the run around, and until this very day CARLO still ignores my texts. I went to see him one time with my mother, and he made it seem like he wanted to help, but thats not the case. He even told me that his manager said that I shouldn't be having all these issues with a car that I've only had for a year. I've yet to be helped. The only thing Carlo has addressed was having my glove compartment fixed, which shouldn't have been coming apart on a vehicle I've had for a year. Yet, he's done NOTHING to help me with my main concerns. He's shown me several vehicles, but wanted me to give over 7k as a down payment and pay a car not for over 1k dollars monthly. I advised him that it would be too much for me. I haven't heard anything since then about anything. What I don't get is, you guys sold me BASICALLY A LEMON CAR, yet you want me to give you more money? How is that helping me when you want me to pay you more money to get out of a messed up car that you sold me under false pretenses? Help me understand that! More

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