Carlo Gilli Jr. | Page 31

This is our second purchase from this Hoffman Estates dealership and our second time working with Carlo Gilli. Carlo makes the car buying experience a pleasure. dealership and our second time working with Carlo Gilli. Carlo makes the car buying experience a pleasure. More

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outstanding customer service and insight to product customers needs. friendly and positive enjoyed the experience and would recommend others to come and visit with the tw customers needs. friendly and positive enjoyed the experience and would recommend others to come and visit with the tw More

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Excellent and very professional staff, easy to deal with, most importantly you can stop by and get all quotes without a hassle, returning customer , will buy again most importantly you can stop by and get all quotes without a hassle, returning customer , will buy again More

by petermordarski Verified Customer Verified Customer

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Due to Covid I wanted to do as little as possible in person. From the first moment I spoke with Carlo to driving in my new car, the process was effortless. He was helpful and informative about what I person. From the first moment I spoke with Carlo to driving in my new car, the process was effortless. He was helpful and informative about what I was looking for and what would work. I'm grateful to him and the team for this wonderful experience! More

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I had a great experience with Carlo at Audi Hoffman Estates. Thank you, Carlo, for working with me and getting my son a nice used car! Estates. Thank you, Carlo, for working with me and getting my son a nice used car! More

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The service was excellent but slower than usual. The bad rating is due to the lack of masks and the antagonism from GM Brian when this was pointed out. It's a lack of respect and this will still fall on his rating is due to the lack of masks and the antagonism from GM Brian when this was pointed out. It's a lack of respect and this will still fall on his sad Trumpy ears. The worse part was saying that they are all fine. They will be fine until someone is not. When sales employees walk through service, don a mask. It appears to be a macho thing. All the women wear masks, and maybe 1/3 of the men. We felt unsafe. This comes from the top and the GM needs to be removed. This reflects bad on the brand. More

by MPLATT_44 Verified Customer Verified Customer

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Carlo is now my “car guy”! He explained the details of my new car transaction without a heavy “sales pitch”. He followed up with me after the purchaser to ensure I was happy and to answer any questions I ma new car transaction without a heavy “sales pitch”. He followed up with me after the purchaser to ensure I was happy and to answer any questions I may have. More

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Carlo was great he was incredibly knowledgeable about the vehicle and was well organized in having the vehicle ready when I arrived. I found the whole process was very simple and stress free. vehicle and was well organized in having the vehicle ready when I arrived. I found the whole process was very simple and stress free. More

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Carlo is your car guy!!! Very nice gentleman, know his cars and will give you a good deal. Dealership located in Hoffman Estates, nice service. cars and will give you a good deal. Dealership located in Hoffman Estates, nice service. More

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Knowledgeable, pleasant demeanor, timely follow up, friendly, negotiator, easy to work with. This is the second car deal I made with Carlo, and will definitely be back to deal with him. friendly, negotiator, easy to work with. This is the second car deal I made with Carlo, and will definitely be back to deal with him. More

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