Carleigh Bowen
Carleigh Bowen at Guntersville Chevrolet
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Carleigh Bowen

Service BDC

Guntersville Chevrolet

11982 US-431 Suite A
Guntersville, AL 35976

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4.9
50 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

2 yrs, 11 mos

Languages Spoken

English English

4.9

50 Reviews

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50 Reviews of Carleigh Bowen

April 02, 2025

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Employee Rating

Pleased with my experience. Got my car in and out in one day without an appointment! More

by hannahdenise55
Service Price Transparency
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Recommend Dealer
Yes
Apr 07, 2025

Guntersville Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2025

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Absolutely love this service department! The new process is awesome. I loved being able to approve or decline the recommended repairs from my phone and getting an inspection video from the t More

by vwgti97
Service Price Transparency
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Recommend Dealer
Yes
Mar 22, 2025

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2025

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These people know how to treat you. I recommend them to everyone. Thanks Kevin. Thanks Chase and David for all you have done for us. More

by rfuqua
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Recommend Dealer
Yes
Mar 19, 2025

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We sincerely value your business and look forward to your next visit!

February 01, 2025

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I’m very pleased with Guntersville Chevrolet service and all of the individuals I dealt with. More

by J Shirl Dollar
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Recommend Dealer
Yes

Other Employees Tagged: John Houston, Kevin Russell

Feb 06, 2025

Guntersville Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

January 18, 2025

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Everyone was kind and courteous. The waiting area was very nice. It took about as long as they told me. More

by caroldowdy10
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Recommend Dealer
Yes

Other Employees Tagged: John Houston, Kevin Russell

Jan 20, 2025

Guntersville Chevrolet responded

Thanks! we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

December 04, 2024

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The worst experience i have ever had buying a used car. 2021 with 48,000 miles Car came with issues and the dealer wanted me to pay for all repairs told me there was nothing wrong w/car. I have been to the More

by joe
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Chase Bowen, Tony Stovall

Jan 02, 2025

Guntersville Chevrolet responded

Hi Joe, Thank you for taking the time to share your feedback with us. We are so sorry that your experience with us has left you disappointed. I understand that we waived fees for the alignments as we tried to fix the pulling issue, since it was so soon after your purchase. We then paid for the car to go to Volkswagen's service center, but we apologize that more issues have occurred. Our team has been reaching out to discuss and see if there is anything more we can do to help, but we haven't been able to reach you. You can call us back at 256-223-9521 and ask to speak with Craig, our Service Manager. Thank you again for reaching out, and we hope to hear from you soon. Sincerely, Katie R.

November 23, 2024

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Fantastic service department, little to no wait, and while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! More

by Oh_hiii
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Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Guntersville Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Always get me in and out promptly. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. More

by vwgolfgti
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Recommend Dealer
Yes
Nov 19, 2024

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2024

Dealership Rating
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Helpful , courteous , friendly and Prompt . Craig always does what he says and gets back with you in a timely manner . More

by JACKIE.KIRKLAND
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Recommend Dealer
Yes
Nov 07, 2024

Guntersville Chevrolet responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2024

Dealership Rating
Employee Rating

Great low pressure service department. Staff will bend over backward to help you. I never fill cheated. More

by Greg Canfield
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Recommend Dealer
Yes
Oct 10, 2024

Guntersville Chevrolet responded

Greg, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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