Carleigh Bowen

The worst experience i have ever had buying a used car. 2021 with 48,000 miles Car came with issues and the dealer wanted me to pay for all repairs told me there was nothing wrong w/car. I have been to the 2021 with 48,000 miles Car came with issues and the dealer wanted me to pay for all repairs told me there was nothing wrong w/car. I have been to the shop 5 times now and 3 of those were visits at this dealers shop to "fix" the issues which then lead to them telling me the vehicle needs new parts but you have to pay for them out of your pocket mind you i only have had the vehicle for 1 month. now the new shop i took it to are telling me the rotors need to be replaced, it needs new tires and all to bring me to a grand total of $2,300 to fix it. Cant believe someone would be proud to sell a car like that. The hard earned money i do day to day for me to now spend more money out of my pocket to fix a car that shouldnt have any issues as i would assume the dealer "inspects" the vehicle to a T to make sure the customer is safe and is happy with spending almost 40k on a vehicle. will never recommend anyone here. More

by joe Verified Customer Verified Customer

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Fantastic service department, little to no wait, and while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! while I did I was kept comfortable, informed, and laughing with staff! 10/10 will go again! More

by Oh_hiii Verified Customer Verified Customer

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Always get me in and out promptly. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. They even vacuumed and washed my car for me while I waited at no extra charge! They definitely changed my experience. More

by vwgolfgti Verified Customer Verified Customer

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Helpful , courteous , friendly and Prompt . Craig always does what he says and gets back with you in a timely manner . Craig always does what he says and gets back with you in a timely manner . More

by JACKIE.KIRKLAND Verified Customer Verified Customer

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Great low pressure service department. Staff will bend over backward to help you. I never fill cheated. Staff will bend over backward to help you. I never fill cheated. More

by Greg Canfield Verified Customer Verified Customer

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I always have the Best experience at Guntersville Chevrolet, 2nd vehicle I have bought from them, and they are the best , would not go to another dealer. Thank you so much for everything Chevrolet, 2nd vehicle I have bought from them, and they are the best , would not go to another dealer. Thank you so much for everything More

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My warranty was not honored nor was this warranty disclosed properly at the time of purchase. Terrible customer service. I have purchased 2 vehicles and will NOT BE BACK disclosed properly at the time of purchase. Terrible customer service. I have purchased 2 vehicles and will NOT BE BACK More

by annette40 Verified Customer Verified Customer

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10/10 service. Very transparent and very considerate! Never taking my vehicle anywhere else if possible! Very transparent and very considerate! Never taking my vehicle anywhere else if possible! More

by Honda97 Verified Customer Verified Customer

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Really some great folks! ! Love doing business with them!!! Bruce does a great job!! He just needs to learn to say Roll Tide Roll!! ! Love doing business with them!!! Bruce does a great job!! He just needs to learn to say Roll Tide Roll!! More

by HAMMCABNIET Verified Customer Verified Customer

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Top notch, needs a raise! Great place and great people, they care about the customer! Great place and great people, they care about the customer! More

by brentcindysassy Verified Customer Verified Customer

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