Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 12

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
285 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

20 yrs, 3 mos

5.0

285 Reviews

Write a Review

285 Reviews of Carl Maratta

January 06, 2023

Dealership Rating
Employee Rating

Always courteous customer service in all departments! Thank you for your attention to the details. Recommend Executive to my family and friends anyday! More

by CATHYTHARIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jan 06, 2023

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Cathy, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years! Carl Maratta Service Manager

January 05, 2023

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Amazing dealership with the best customer service. They are always willing to help and quick to reply. More

by stephen kurpiewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, Ouafaa Kouhaila, David Barschow, Jesse Mies , Joe Ortiz, Katie Rice, Harrison Stone, Carlos Trindade

Jan 06, 2023

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, Stephen, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

January 05, 2023

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Great dealership! ! Everyone is attentive and very helpdul when I asked questions. I have recommend this dealership to my friends already! More

by patricia.stenner
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone, Carlos Trindade

Jan 06, 2023

Executive Kia responded

Thank you so much for your kind words, Patricia, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

January 04, 2023

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It's a very well run establishment. I am satisfied with them overall. However my seat developed a rear in it. They did not tell me I could buy a seat cover to r not happy with. So I look More

by MZIENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Jan 05, 2023

Executive Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Carl Maratta Service Manager

December 30, 2022

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I love to come to Executive KIA for servicing my car; I know I’ll always get great customer service. More

by GONZALEZJAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Dec 31, 2022

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

December 25, 2022

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Employee Rating

The best customer service and very helpful customer service always trying to help customers and put customer needs first More

by ROBERTABURGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, David Barschow, Jesse Mies , Jorge D Dominguez, Joe Ortiz, Katie Rice, Harrison Stone, Carlos Trindade

Dec 27, 2022

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

December 24, 2022

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Great trustworthy service. Always explain services and discuss all of the options. Executive Kia is excellent More

by G_MIGNOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Ying "Chin" Chang, Katie Rice, Harrison Stone, Carlos Trindade

Dec 27, 2022

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

December 24, 2022

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Employee Rating

I have been doing business with executive for 10 years. I like the way I am treated as a person and customer. They are always willing to help! More

by DCHAPPELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Chin!

Dec 27, 2022

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

December 23, 2022

Dealership Rating
Employee Rating

I love the service department! !! They are ALWAYS honest reliable and trustworthy. They are always cheerful too. I’ve always had a Ford, this is my first Kia and going forward Kia o More

by RUTHELLENKILBRIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, David Barschow, Jesse Mies , Jorge D Dominguez, Joe Ortiz, Katie Rice, Harrison Stone, Carlos Trindade

Dec 27, 2022

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

December 20, 2022

Dealership Rating
Employee Rating

Always great service here. They make sure I am out in a timely fashion and that I truly know what needs to be done with my car More

by MEAGANEJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Dec 21, 2022

Executive Kia responded

Thank you for the kind words for our service department, Meagan! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

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