Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 11

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
285 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

20 yrs, 3 mos

5.0

285 Reviews

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285 Reviews of Carl Maratta

February 03, 2023

Dealership Rating
Employee Rating

I have purchased 6-7 cars from Executive Kia over the last 15 years and I have never had a single complaint. One of the reasons I keep returning is due to the service department. They have been professio More

by Jwooding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath , Joe Ortiz, Harrison Stone

Feb 05, 2023

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

February 01, 2023

Dealership Rating
Employee Rating

As usual, the service staff at Executive Kia is exceptional. Rick makes sure the work done on my cars is done right the first time. Thank you! More

by G_MIGNOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Feb 02, 2023

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

January 29, 2023

Dealership Rating
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Entire service process went very smoothly. Speaking with Rick… work was explained prior to servicing, car was finished when promised, and is working perfectly. Free car wash is a great bonus w More

by john.augenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jan 29, 2023

Executive Kia responded

Thank you, John, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

January 25, 2023

Dealership Rating
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This dealership is very customer oriented and does a good job with keeping the customer advised of all service being done on the car during the appointment. More

by GONZALEZJAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jan 26, 2023

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

January 19, 2023

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Employee Rating

Called Rick who arranged the appointment, checked me in and got the job done ahead of schedule. Service was fantastic. Rick was also very friendly on the phone and accommodating with appointment options. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jan 19, 2023

Executive Kia responded

Thank you for your business and this review, Christina. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

January 18, 2023

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Employee Rating

Hands down the best dealership I've ever dealt with. They are always very professional and courteous and get the job done right the first time More

by Smallfry530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Jan 19, 2023

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

January 16, 2023

Dealership Rating
Employee Rating

I love the service that executive kia provides. the service is awesome and everyone is very professional More

by RE.MYDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Jan 17, 2023

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

January 11, 2023

Dealership Rating
Employee Rating

The service department got me in and out in a timely manner and kept me apprised of what was going on. They were very professional and efficient. More

by LOUIE.99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Jan 12, 2023

Executive Kia responded

Thank you so much for your kind words, Louie, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

January 09, 2023

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Employee Rating

Everything went great the customer service representative was on top of everything he was multi tasking answering questions checking people in and out. Gave me some advice and answered some questions. Also f More

by mcoconnor40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

January 07, 2023

Dealership Rating
Employee Rating

we always feel comfortable going to kia, all those that we meet and deal with have always treated us with respect and have taken good care of us and our car, we look forward to our next visit More

by ALNIC02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Jan 08, 2023

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

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