Carl Maratta
Carl Maratta at Executive Kia

Carl Maratta | Page 10

Service Manager

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

Contact Me
5.0
285 Reviews

I started out my career with Toyota and I was with Toyota for a little over 10 years as a service advisor/assistant service manager. I worked my way up from that point forward and finally joined an amazing team at Executive Kia. I have been married to my wife Kelly for 9 years and we have 2 wonderful boys and a wonderful corgi name Lacie! I am a gear head and enjoy my project cars, love football and any and all time with my family.

Industry Experience

20 yrs, 3 mos

5.0

285 Reviews

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285 Reviews of Carl Maratta

March 13, 2023

Dealership Rating
Employee Rating

Very good service and knowledgeable staff. Everyone treats you like family. Always enjoyable visit. I highly recommend to all family and friends. More

by FRANMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath , Jorge D Dominguez, Joe Ortiz, Katie Rice, Carlos Trindade

Mar 14, 2023

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

March 03, 2023

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The staff there is very courteous, and they attend to my car thoroughly. They always feel confident going in for service. More

by Richyost5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Mar 03, 2023

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

February 27, 2023

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My Kia engine went bad and they took the car in on extended warranty and replaced it and gave me rental and was very communicated the whole process and had car back to me in few days. More

by Cmflorio
Service Price Transparency
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Recommend Dealer
Yes
Feb 27, 2023

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

February 24, 2023

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Employee Rating

This dealership is in my opinion great. They go over from bumper to bumper and from roof to undercarriage. If I don't understand what is wring, they will explain it in laywomens term. The s More

by ceelliot
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, David Barschow , Joe Ortiz, Katie Rice, Harrison Stone

Feb 26, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

February 21, 2023

Dealership Rating
Employee Rating

Great dealership, great staff. We have all of our cars from there and have had for several years. More

by KCSCRAPS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Feb 21, 2023

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

February 20, 2023

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Employee Rating

They're not bad but when they rotate my tires they always forget to put air in them. More

by coombsrenee
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Feb 21, 2023

Executive Kia responded

Providing a positive experience is our top priority, and we're sorry that we fell short here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. We appreciate your business and hope to see you again! Carl Maratta Service Manager

February 20, 2023

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Employee Rating

I had a great experience. I was reassured my Kia Optima that I purchased from Carvana was good. I traveled further distance for this service center because of the great review More

by TIAJACKSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice

Feb 21, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

February 19, 2023

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Employee Rating

Rick and staff were great and always informative…scheduling was super easy and flexible…the wait was a little long but it got done and they were super friendly about the time that they t More

by CHRISSYCARDONA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath , Katie Rice, Harrison Stone

Feb 20, 2023

Executive Kia responded

Chrissy, Thanks for sharing your thoughts about your experience with Executive Kia. Rick and our team appreciate your business and hope to see you again soon! Carl Maratta Service Manager

February 14, 2023

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Employee Rating

Clean, friendly and Rick greets you by name when you walk in the door. That is welcoming. More

by TEABAG52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath

Feb 15, 2023

Executive Kia responded

Thanks for sharing about your experience with Rick and our team here at Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

February 06, 2023

Dealership Rating
Employee Rating

I love this dealership great customer service and everybody smiles and makes you feel welcome More

by DABOSSCHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Rick Parbhunath, David Barschow, Jesse Mies , Jorge D Dominguez, Joe Ortiz, Katie Rice, Harrison Stone, Carlos Trindade

Feb 07, 2023

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

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