Carey Hausenfluck
Carey Hausenfluck at Bryan College Station Toyota
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Carey Hausenfluck

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
20 Reviews
4.9

20 Reviews

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20 Reviews of Carey Hausenfluck

November 10, 2024

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Employee Rating

I told the service department I wanted oil change only and not to touch my tires. They added air to nitrogen filled tires. Within minutes of driving on Hwy 6 my tire pressures had risen to 40 psi. I had t More

by JEREMY.BELL2020
Service Price Transparency
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Recommend Dealer
No
Nov 11, 2024

Bryan College Station Toyota responded

We apologize for the oversight regarding your tire service and the inconvenience it caused. This is not the level of service we aim to provide, and we’ll be addressing this with our team to ensure it doesn’t happen again. Your safety is our top priority, and we appreciate you taking the time to let us know about this issue. If there’s anything else we can do to make it right, please don’t hesitate to contact us directly. Customer Relations Manager customerservice@purdygroupusa.com

November 08, 2024

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Everything goes so quick and efficient every time I take my car! Thank you all! More

by ruizjen4
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Recommend Dealer
Yes

Other Employees Tagged: Tony Rogers

Nov 11, 2024

Bryan College Station Toyota responded

We're elated to hear that everything goes quickly and efficiently every time you visit us! Thank you for your kind words! Customer Relations Manager customerservice@purdygroupusa.com

November 08, 2024

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Daricia made the purchase of my new Highlander so wonderful. Zeeshan in finance was very knowledgeable in his area and not pushy. Much appreciated. Carey, my service manager took care of a fl More

by JUDYLEUNES
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Chandler, Zeeshan Devani

Nov 11, 2024

Bryan College Station Toyota responded

Thank you for taking the time to share your experience with us! We're glad Daricia, Zeeshan, and Carey provided excellent service. We hope to serve you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

October 31, 2024

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Great customer focused service. You feel like they take care of what you need as a customer first. Always have appointments available, and have never tried to push a service that w More

by JORGE_GONZALEZF
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Recommend Dealer
Yes
Oct 31, 2024

Bryan College Station Toyota responded

Your feedback means the world to us! We're delighted to know that you feel valued and cared for as our customer. Our team takes pride in offering service that prioritizes your needs, and it's wonderful to hear that this commitment keeps you coming back. Thank you for choosing us and for sharing your experience!

October 26, 2024

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I'm very satisfied with the service administered by my service rep Carey. She's been my service rep for several years. She's kind and knowledgeable. More

by ANTHONYEJAZZ
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Recommend Dealer
Yes
Oct 28, 2024

Bryan College Station Toyota responded

It’s wonderful to know that Carey has been such a valuable service rep for you! Her kindness and expertise really shine through, and we’re grateful to have her on our team. Thank you for sharing your experience, and we look forward to continuing to serve you!

October 25, 2024

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I was very satisfied, and the price was reasonable. Carey was very kind and explained the conditions to me very well. More

by yoshi_seki
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Recommend Dealer
Yes
Oct 28, 2024

Bryan College Station Toyota responded

So glad to hear that you had a satisfying experience! Carey always strives to provide excellent service and clear explanations, and I’m thrilled she made a positive impact on your visit. Thank you for sharing your feedback, and we can’t wait to see you again!

October 22, 2024

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Quick and quality, just right. My vehicle runs smoother coming out of the service than when I was taking it there. It feels safer and more comfortable! More

by Teddy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Bryan College Station Toyota responded

We’re so glad to hear that your vehicle is running smoother, safer, and more comfortably after your service! It’s our goal to provide quick and quality care every time. If there’s anything we can do to earn that fifth star, we’d love to hear from you at customerservice@purdygroupusa.com. Your feedback is invaluable to us, and we’re here to make sure your next experience is even better!

October 19, 2024

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Great service and friendly service folks . Carey took care of my vehicle professionally and in timely manner. More

by AKRAM_ABUODEH
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Recommend Dealer
Yes
Oct 21, 2024

Bryan College Station Toyota responded

We’re thrilled to hear about your positive experience! It’s wonderful that Carey provided you with professional and timely service. Our team takes pride in delivering friendly and efficient care, and your feedback truly makes our day. Thank you for sharing your thoughts, and we look forward to serving you again in the future!

October 18, 2024

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B/CS Toyota has Excellent service and great friendly employees I will buy my next SUV from them. More

by michaelwatson62
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Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Manny Lopez

Oct 21, 2024

Bryan College Station Toyota responded

We're absolutely thrilled to hear that you had such a positive experience with us! Thank you for your kind words about our service and team. It's wonderful to know that you plan to buy your next SUV from B/CS Toyota—we can't wait to help you find the perfect one! Your support means the world to us, and we're here for you whenever you need us.

October 17, 2024

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As always, top notch, first class experience! I had a nail in my tire and they were able to get me in and out quickly! Thanks! More

by TEXAZBORNGAL
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Recommend Dealer
Yes
Oct 18, 2024

Bryan College Station Toyota responded

We’re thrilled to hear you had another top-notch experience with us! It’s great that we could get you back on the road quickly after discovering the nail in your tire. We appreciate your kind words and hope to see you again!

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