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Carey Hausenfluck
Carey Hausenfluck at Bryan College Station Toyota
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Carey Hausenfluck

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.9
62 Reviews
4.9

62 Reviews

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62 Reviews of Carey Hausenfluck

April 08, 2025

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I will keep coming back to BCS Toyota year after year because of the amazing customer service and a Top Grade Service department. Been doing business and service with them since 2007. More

by MAURIPASKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Broesche, Bobby Hall, Tony Rogers, Heather Beran

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Apr 10, 2025

Bryan College Station Toyota responded

Thank you for your continued loyalty! We’re honored to have been your go-to dealership and service provider since 2007. We’re grateful for your trust and look forward to continuing to provide you with amazing customer service and top-grade service for many more years to come! Customer Relations Manager customerservice@purdygroupusa.com

April 07, 2025

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If you arrive at your scheduled time, you will not have to wait the entire day to be served. This is very convenient. More

by MILLICENT A O
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Recommend Dealer
Yes
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Apr 10, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear that our timely service made your experience more convenient. We always strive to respect your time and provide efficient service. We look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

April 05, 2025

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Happy Camper times fifteen equals something that I can stretch out until I reach fifteen words. More

by BOOKHERDER
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Recommend Dealer
Yes
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Apr 07, 2025

Bryan College Station Toyota responded

Thank you for sharing your approach—it's always refreshing to see creative thinking in action. We're thrilled you had such a great experience! Customer Relations Manager customerservice@purdygroupusa.com

April 03, 2025

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Setting up an appointment was very easy and when I needed to change the appointment time due to a doctors appointment. Carey told me don’t worry about the service appointment time and take care of myself fi More

by floydkostelka
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We’re glad to hear that Carey made your appointment process easy and prioritized your well-being. We appreciate your patience, and it’s great to know your service was completed quickly and to your satisfaction. We are always here to help when you need us! Customer Relations Manager customerservice@purdygroupusa.com"

March 31, 2025

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Rusty Chandler and crew always take great care of me! Great products sold by great team! More

by tburch2
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty Chandler, Bryce Hartis

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Apr 02, 2025

Bryan College Station Toyota responded

Thank you for the kind words! We're glad to hear that Rusty and the team continue to take great care of you. It means a lot to have your trust and support—we look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

March 21, 2025

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Awesome people! Carey Hausenfluck is the best & always helps me with my truck needs! Thank you! More

by Psm139.16
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We're delighted to hear that Carey has consistently provided excellent service for your truck needs. We greatly appreciate your trust and look forward to assisting you again in the future. Customer Relations Manager customerservice@purdygroupusa.com

March 15, 2025

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Carey does a great job getting me in and out of service! Toyota Service Dept is wonderful! More

by salemon
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We’re glad to hear Carey and our service team are taking great care of you. We appreciate your support and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

March 13, 2025

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Carey is always great. But I have to say, the truck didn't get done in timely manner. We had scheduled appt to drop off at 7 a.m. When we returned around 3 p.m., work on More

by KONZEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

Bryan College Station Toyota responded

We appreciate your feedback and are glad to hear that Carey provided great service. However, we’re sorry to hear that your truck was not completed in a timely manner and that the experience did not meet your expectations. We understand how valuable your time is, and we regret any inconvenience this caused, especially with your busy schedule. Your comments about the vehicle's cleanliness have also been noted, and we will share them with our team to see how we can improve. Thank you for bringing this to our attention, and we appreciate your business. Customer Relations Manager customerservice@purdygroupusa.com

March 11, 2025

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The wait time was very long Over two hours Normally a lot less Everything else was great More

by RUTHEMANNING
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Bryan College Station Toyota responded

We appreciate your feedback and apologize for the longer-than-usual wait time. We understand how valuable your time is and will continue working to improve efficiency. We're glad to hear everything else went well, and we appreciate your support! Customer Relations Manager customerservice@purdygroupusa.com

March 06, 2025

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Bryan college Station Toyota allways takes great care of there customers sales services and value More

by kukuibrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Hall, Tony Rogers

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Mar 06, 2025

Bryan College Station Toyota responded

Thank you for your positive feedback! We appreciate your support and are glad to hear you’ve had a great experience with our sales and service team! Customer Relations Manager customerservice@purdygroupusa.com

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