Dealership Experience
5 yrs, 11 mos
213 Reviews
Write a Review213 Reviews of Cara Rizzo
June 02, 2024
The dealership was a pleasure to work with. They ensured everything discussed was met without any problems. Very professional and attentive to my needs in car buying and car amenities. They ensured everything discussed was met without any problems. Very professional and attentive to my needs in car buying and car amenities. More
Other Employees Tagged: Joy Teodosio, Jeff Laporte , Themis from parts was a pleasure to talk to about acquiring parts for the vehicle such as touch up paint and other inquiries I had.
February 13, 2024
I've purchased or leased my 5 minis from this dealership. My immediate family have purchased another 5. This has been our dealership since 2002. That speaks for itself. My immediate family have purchased another 5. This has been our dealership since 2002. That speaks for itself. More
Other Employees Tagged: Fabrizio Reda
January 09, 2024
Difficult to get an appointment-waited more than a week & that’s w/o a loaner. Sky high prices & relentless upselling from Cara, the service writer. An oil change, front brake job, cabin micro filter, br that’s w/o a loaner. Sky high prices & relentless upselling from Cara, the service writer. An oil change, front brake job, cabin micro filter, brake fluid flush & coolant flush (the last 2 are of dubious merit) was $1963. This also included $189 for a “CBS system check”. Given that their labor rate on the invoice was $165, I was charged for 68 minutes for something that should take less than 10 minutes. I’m a former mechanic, so I actually know what I’m talking about. I won’t be back, an independent shop must be able to do better than this… More
December 08, 2023
Cara is excellent at explaining any issues about mechanics in a straightforward and simple manner mechanics in a straightforward and simple manner More
Other Employees Tagged: Scott Miller, Timothy Sampaio
November 28, 2023
Service department was very easy to work with. Communication was great. Evaluation was thorough and explanation Came with details, so I understood the problem and could decide about the repair. Communication was great. Evaluation was thorough and explanation Came with details, so I understood the problem and could decide about the repair. More
November 11, 2023
Perfect in every way - what they promise is what they deliver - Salesrep Jeff Laporte is outstanding deliver - Salesrep Jeff Laporte is outstanding More
Other Employees Tagged: Joe Zappulla, Joy Teodosio, Scott Miller, Bill Skorvanek, Jeff Laporte, Timothy Sampaio
November 10, 2023
Always great service video is a wonderful part of the service people are friendly and efficient service people are friendly and efficient More
Other Employees Tagged: Scott Miller, Timothy Sampaio