Cara Rizzo
Cara Rizzo at MINI of Fairfield County
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Cara Rizzo

Service Advisor

MINI of Fairfield County

154 Post Road
Darien, CT 06820

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4.7
213 Reviews

Dealership Experience

5 yrs, 11 mos

4.7

213 Reviews

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213 Reviews of Cara Rizzo

June 02, 2024

Dealership Rating
Employee Rating

The dealership was a pleasure to work with. They ensured everything discussed was met without any problems. Very professional and attentive to my needs in car buying and car amenities. More

by rckurtz52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joy Teodosio, Jeff Laporte , Themis from parts was a pleasure to talk to about acquiring parts for the vehicle such as touch up paint and other inquiries I had.

Jun 03, 2024

MINI of Fairfield County responded

We're delighted to hear that your experience at MINI of Fairfield County was smooth and professional. Thanks for sharing such positive feedback about our team's attentiveness! Enjoy your new car!

February 13, 2024

Dealership Rating
Employee Rating

I've purchased or leased my 5 minis from this dealership. My immediate family have purchased another 5. This has been our dealership since 2002. That speaks for itself. More

by RODRIGUEZTHERESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabrizio Reda

Feb 13, 2024

MINI of Fairfield County responded

Theresa, it's fantastic to know that you and your family have been loyal customers of MINI of Fairfield County since 2002. We appreciate the trust you've placed in us over the years! Thank you!

January 09, 2024

Dealership Rating
Employee Rating

Difficult to get an appointment-waited more than a week & that’s w/o a loaner. Sky high prices & relentless upselling from Cara, the service writer. An oil change, front brake job, cabin micro filter, br More

by kennyr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 21, 2023

Dealership Rating
Employee Rating

Predictably excellent service from Octavio and Cara up front, to the service video provided by technician Matt. More

by marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Octavio Rodriguez

Dec 21, 2023

MINI of Fairfield County responded

We're glad to know you had an excellent service experience with our team at MINI of Fairfield County. We'll pass along your kind words to Octavio, Cara, and Matt! Thanks for the review!

December 08, 2023

Dealership Rating
Employee Rating

Cara is excellent at explaining any issues about mechanics in a straightforward and simple manner More

by kathryngaffney104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Miller, Timothy Sampaio

Dec 08, 2023

MINI of Fairfield County responded

Kathryn, thank you for giving a shout-out to Cara! She is certainly an asset to the MINI of Fairfield County team and we'll be sure to pass your five-star review along. Have a great rest of your day!

December 08, 2023

Dealership Rating
Employee Rating

Great service! Easy to get an appointment that works for my schedule. Staff is very polite, thorough and accomodating. More

by IMAGINE2925
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Octavio

Dec 08, 2023

MINI of Fairfield County responded

We're glad to know you found our service great and scheduling easy at MINI of Fairfield County! We appreciate your kind words about our staff. Thank you for the positive review!

November 28, 2023

Dealership Rating
Employee Rating

Super efficient and fast service, staff very professional and knowledgeable, dealership facilities are clean and well maintained. More

by THIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

MINI of Fairfield County responded

We appreciate your feedback! It's great to know that you found our service at MINI of Fairfield County efficient and professional. We strive to keep our facilities clean for all customers, so we're glad this didn't go unnoticed. Thanks again!

November 28, 2023

Dealership Rating
Employee Rating

Service department was very easy to work with. Communication was great. Evaluation was thorough and explanation Came with details, so I understood the problem and could decide about the repair. More

by Lisa O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

MINI of Fairfield County responded

Lisa, we're glad to know our service department at MINI of Fairfield County provided you with thorough quality care. We always aim for clarity so that you can make informed decisions about your vehicle's needs. Thanks for the feedback!

November 11, 2023

Dealership Rating
Employee Rating

Perfect in every way - what they promise is what they deliver - Salesrep Jeff Laporte is outstanding More

by Mactimek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2023

MINI of Fairfield County responded

We are so happy that Jeff and our MINI of Fairfield County team earned your five stars. Thanks, and we hope to see you down the road!

November 10, 2023

Dealership Rating
Employee Rating

Always great service video is a wonderful part of the service people are friendly and efficient More

by cat.j.rom6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Miller, Timothy Sampaio

Nov 10, 2023

MINI of Fairfield County responded

Thank you for your trust in MINI of Fairfield County! We appreciate your support.

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