Capri Blas

Nissan of Torrance responded

Hello, we sincerely apologize for the inconvenience you experienced regarding the receipt for your most recent service visit. We understand that receiving a receipt is a very important part of any transaction, and we regret that our system issues impacted your experience. Our system being down was unforeseen, our team would be happy to send you a copy of your repair order. Unfortunately, your username is "none23" therefore would need your full name to be able to further assist you with your request. Please email me directly at ereyes@ntnissan.com, with your full name, phone number and on the subject line please write "requesting copy of my recent RO" I will be happy to scan it over. We take professionalism very seriously and strive to provide excellent service at all times. We value your feedback and business. Thank you once again for your understanding. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! Delighted to hear that our team was helpful, friendly and attentive. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Marcus, we're so glad that we were able to go above and beyond your expectations! It is our top priority to deliver your vehicle in tip top condition. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Gerald, thank you; we appreciate your excellent feedback! Our team would be happy to assist you with the trade in process and the purchase of your new vehicle. Please contact us directly so that we can further assist you. We look forward to hearing from you soon. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We strive for 100% satisfaction, and it is great to see that Capri was helpful in getting your insurance involved to ensure your vehicle was fixed properly. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Tiffany, thank you for the high star rating, we truly appreciate your feedback. We are glad Capri made good recommendations; we look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to Capri here at Nissan of Torrance! Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Linda, we are glad to hear that we provided good service; however sorry to hear that you encountered longer waiting times than anticipated. We are continuously working on improving so your feedback really helps us. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hi Mo22, thank you for taking the time to leave a review for us at Nissan Of Torrance. We're happy we could meet your expectations! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager