Calvin Jeong | Page 10

No loaner vehicles and the person helping me does not keep me update on vehicle. I had to call to check the status of me vehicle keep me update on vehicle. I had to call to check the status of me vehicle More

by gilbeau84 Verified Customer Verified Customer

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Great customer service, helpful, thoughtful, and knowledgeable, the work that was done on my car was ready as promised if not sooner, knowledgeable, the work that was done on my car was ready as promised if not sooner, More

by ALICEH52 Verified Customer Verified Customer

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I love it here! The people are very respectful, honest, kind and services a fast and excellent. The people are very respectful, honest, kind and services a fast and excellent. More

by bev Verified Customer Verified Customer

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Dropping the car was fine, service was on point. But when picking up my car they took forever. They didn’t know where my car was and to make it worst the technician was on lunch so I had to wait abo But when picking up my car they took forever. They didn’t know where my car was and to make it worst the technician was on lunch so I had to wait about 40 min for my car. More

by jorgembecerra Verified Customer Verified Customer

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Great dealership! Both on the sales and the service side. They have great leadership and their names are Eric and Calvin. Keep up the great work all!!! Both on the sales and the service side. They have great leadership and their names are Eric and Calvin. Keep up the great work all!!! More

by ruhlfamily98 Verified Customer Verified Customer

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Justin did a wonderful job coordinating the service and the return of my car. Donnie is always amazing and helps with everything that is needed. He made sure I got on the schedule for the recall replaceme the return of my car. Donnie is always amazing and helps with everything that is needed. He made sure I got on the schedule for the recall replacement part and that the service was completed during the time frame that I had available. The pickup / drop off service you provide is wonderfully convenient. Thank you for that. Your entire service and parts team as well as your receptionists are really first rate and make the customer feel valued and respected. Well done, South Bay Hyundai and Genesis of South Bay team! It is a pleasure working with you. I wish other customer service teams could learn from you!! More

by afirst Verified Customer Verified Customer

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The most magical experience I have had at a dealership. My service advisor guided me through my cars repairs. My service advisor guided me through my cars repairs. More

by Roberto Verified Customer Verified Customer

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I had an issue with my car but they fixed the problem right away and made sure my car was okay! right away and made sure my car was okay! More

by phillip.paik Verified Customer Verified Customer

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They did not remove my "need service" notification. They broke a necklace from my car. I feel like they are not careful with the car. They broke a necklace from my car. I feel like they are not careful with the car. More

by reyna1 Verified Customer Verified Customer

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Service was fast and our reps was very friendly. I appreciated not being up sold on extra services I didn't need. I appreciated not being up sold on extra services I didn't need. More

by akobrien87 Verified Customer Verified Customer

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