Caitlyn Osterman
Caitlyn Osterman at Taylor Ford of Manteno

Caitlyn Osterman

Sales Consultant

Taylor Ford of Manteno

222 South Locust Street
Manteno, IL 60950

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Caitlyn Osterman

September 24, 2025

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Employee Rating

Caitlyn sold my wife and I our Ford Bronco. We we're very on the fence between a few different options, and Caitlyn went over them all with great attention to detail. We appreciated the down to More

by One Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Melia

Sep 25, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with us. We are so glad to hear that Caitlyn was able to make your Ford Bronco purchase enjoyable and stress free. Her attention to detail and honest approach are what we strive for at Taylor Ford of Manteno. We truly appreciate your trust in our dealership and look forward to helping you with all of your future automotive needs. Enjoy your new Bronco!

September 10, 2025

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Caitlyn was very thorough with the details of our car. We were driving two hours to look at it and we’re thankful that she spent the time pointing out the things that we needed to know so we knew what to More

by tabetha.meador
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2025

Taylor Ford of Manteno responded

Thank you so much for sharing your experience with us. We are happy to hear that Caitlyn took the time to go over all the details of your vehicle and made sure you were confident before making the drive. It is wonderful to know the car was everything you expected and that our team at Taylor Ford of Manteno provided a friendly and welcoming atmosphere. We truly appreciate you making the trip to see us and look forward to serving you again in the future.

September 06, 2025

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All well & great Thanks For the great service above expections 15 words too many for response More

by JVHRPM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Boyce, Anthony Melia

Sep 08, 2025

Taylor Ford of Manteno responded

Thank you for sharing your feedback! We are glad to hear that Taylor Ford of Manteno provided service above your expectations. We truly appreciate your support and look forward to helping you again in the future here in Manteno Illinois.

August 27, 2025

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so far so good, dealership/sales person has been receptive to my issues and trying to resolve them. More

by gam135
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 28, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with Taylor Ford of Manteno. We are glad to hear that our team has been receptive and working with you to resolve any issues. Providing excellent customer service is always our top priority, and feedback like yours helps us continue to improve. We appreciate you choosing Taylor Ford of Manteno and look forward to making sure everything is taken care of for you.

August 26, 2025

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Caitlyn was such a great sales person. Made the process very simple. In and out. Easy to get along with. Highly recommend. More

by jcarlilesiu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Melia

Aug 27, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience! We are so glad to hear that Caitlyn was able to make the process simple and enjoyable for you. At Taylor Ford of Manteno in Manteno Illinois, we strive to provide a smooth and stress free car buying experience for every customer. Your recommendation means a lot to us and we truly appreciate you choosing our dealership. Enjoy your new vehicle and we look forward to serving you again in the future!

August 20, 2025

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Caitlin Osterman was very nice and helpful. The whole team seemed to care that I got a vehicle that I was happy with. More

by lindseykinn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with us. We are so glad to hear that Caitlin and the team at Taylor Ford of Manteno provided you with helpful and caring service while finding the right vehicle. Our goal is always to make sure our customers leave happy and confident in their purchase. We truly appreciate your feedback and look forward to serving you again in the future.

August 14, 2025

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My wife and I shopped multiple dealerships and in the end the service that we received from caitland and the rest of the staff was amazing from start to finish More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Shaqra, Anthony Melia

Aug 15, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with us. We are thrilled to hear that Caitlyn and the rest of our team at Taylor Ford of Manteno provided you with amazing service from start to finish. We strive to make every visit a positive and memorable one, and it means a lot to know we met your expectations. We truly appreciate you choosing our dealership after visiting multiple others, and we look forward to assisting you again in the future.

August 09, 2025

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Service department was fast , and very helpful I will recommend to friends and family Overall a great experience More

by bigtaunch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, Anthony Melia

Aug 11, 2025

Taylor Ford of Manteno responded

Thank you for sharing your positive experience with us. We are happy to hear that our service department at Taylor Ford of Manteno was fast and helpful. Your recommendation to friends and family means a great deal to our team, and we truly appreciate your support. We look forward to continuing to provide you with great service in the future.

July 16, 2025

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Awesome experience! Easy to work with and very accommodating. They made us feel like family! More

by Dlutz3359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience! We truly appreciate your kind words about our team at Taylor Ford of Manteno in Manteno Illinois. It means a lot to know you felt like family while working with us. If there is ever anything else we can assist with, we are always here to help. Enjoy your vehicle and thank you again for choosing Taylor Ford of Manteno!

July 14, 2025

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Almost incurred steep costs by taking their loaner out of state Good thing I asked about it beforehand. More

by Tempi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Taylor Ford of Manteno responded

Thank you for sharing your feedback and for taking the time to leave a review. We are glad you checked with our team beforehand regarding the loaner vehicle guidelines. We do always aim to be upfront about our policies and appreciate customers reaching out with questions. If there is ever anything else we can assist you with, please feel free to contact us at (815) 468-6566.

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