Caitlyn Osterman
Caitlyn Osterman at Crosswell Ford

Caitlyn Osterman | Page 3

Sales Consultant

Crosswell Ford

222 South Locust Street
Manteno, IL 60950

Contact Me
5.0
33 Reviews
5.0

33 Reviews

Write a Review

33 Reviews of Caitlyn Osterman

July 16, 2025

Dealership Rating
Employee Rating

Awesome experience! Easy to work with and very accommodating. They made us feel like family! More

by Dlutz3359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2025

Crosswell Ford responded

Thank you for sharing your experience! We truly appreciate your kind words about our team at Taylor Ford of Manteno in Manteno Illinois. It means a lot to know you felt like family while working with us. If there is ever anything else we can assist with, we are always here to help. Enjoy your vehicle and thank you again for choosing Taylor Ford of Manteno!

July 14, 2025

Dealership Rating
Employee Rating

Almost incurred steep costs by taking their loaner out of state Good thing I asked about it beforehand. More

by Tempi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Crosswell Ford responded

Thank you for sharing your feedback and for taking the time to leave a review. We are glad you checked with our team beforehand regarding the loaner vehicle guidelines. We do always aim to be upfront about our policies and appreciate customers reaching out with questions. If there is ever anything else we can assist you with, please feel free to contact us at (815) 468-6566.

July 05, 2025

Dealership Rating
Employee Rating

Taylor Ford staff are always very accommodating and extremely helpful. Nidal (Nick) went above and beyond to make sure the price fit and the vehicles were exactly what we wanted. Caitlyn even took a ch More

by Mustang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

Crosswell Ford responded

Thank you for the wonderful review! We’re thrilled to hear that Nidal (Nick) and Caitlyn went above and beyond to make your experience such a positive one. At Taylor Ford of Manteno in Manteno Illinois, we take pride in having a team that genuinely cares about helping customers find the right vehicle for their needs. We truly appreciate your kind words and look forward to assisting you again in the future!

June 04, 2025

Dealership Rating
Employee Rating

Professional service and good selection. This is the 4th vehicle we have purchased through Taylor Ford Manteno always great communication and the service department is knowledgeable and pers More

by robinzivanovich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Shaqra

Jun 06, 2025

Crosswell Ford responded

Thank you so much for your continued support and loyalty. We truly appreciate you choosing Taylor Ford of Manteno for your fourth vehicle purchase. It means a lot to know that our communication, vehicle selection, and service department have consistently met your expectations. We are proud to serve the Manteno community and look forward to helping with anything you need in the future. Thanks again for being part of the Taylor Ford of Manteno family!

June 01, 2025

Dealership Rating
Employee Rating

I live out of state, and purchased my vehicle electronically. Caitlyn & Nick both promptly answered every question I had, while attending to every concern of mine throughout the process. I can’t More

by NIKO.BRUNELAS7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Shaqra, Anthony Melia , Chipper Croswell

Jun 02, 2025

Crosswell Ford responded

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Caitlyn, Nick, and Anthony provided outstanding service throughout your long-distance vehicle purchase. At Taylor Ford of Manteno in Manteno Illinois, we take pride in offering a smooth and transparent buying process, whether you're local or out of state. Your kind words about our team's professionalism, communication, and commitment to going above and beyond mean a great deal. We truly appreciate your trust in us and hope you enjoy your new vehicle for many miles to come!

May 07, 2025

Dealership Rating
Employee Rating

Very good dealer. Treated us fairly on our trade in. There is no sales pressure. Answered all our questions . Good people to work with. More

by SMOKYDONAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Steele, Anthony Melia

May 08, 2025

Crosswell Ford responded

Thank you for the great review! We’re glad to hear you had a positive experience with no sales pressure and that our team at Taylor Ford of Manteno in Manteno Illinois treated you fairly on your trade-in. We take pride in being transparent, helpful, and easy to work with. If there is anything else we can assist you with, please don’t hesitate to reach out.

April 29, 2025

Dealership Rating
Employee Rating

Caitlyn Osterman and the Taylor Ford team were professional and great to work with on the vehicle purchase. I would recommend them if you are looking for a new car. Thank you! More

by Robinhood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boyce, Nick Shaqra, Anthony Melia , Pablo Flores

Apr 30, 2025

Crosswell Ford responded

Thank you for the great review! We’re glad to hear that Caitlyn Osterman and the team at Taylor Ford of Manteno provided you with a professional and smooth vehicle buying experience. Your recommendation means a lot to us and helps others in the Manteno and surrounding areas find a dealership they can trust. Thank you for choosing Taylor Ford of Manteno and enjoy your new vehicle!

April 17, 2025

Dealership Rating
Employee Rating

Taylor Ford put me in a car when 2 other local dealers could not...I will definitely recommend them and buy my next car from there as well. More

by JASON.CRAAYBEEK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Melia , Chance Corneal

Apr 18, 2025

Crosswell Ford responded

Thank you for sharing your experience! We are thrilled to hear that the team at Taylor Ford of Manteno was able to help when others could not. Your recommendation means a lot to us and we truly appreciate your support. We look forward to helping you with your next vehicle when the time comes!

March 28, 2025

Dealership Rating
Employee Rating

Low pressure. Delivered on promises. Easy to work with. I would recommend them to friends. More

by Mushal
Purchase Time
Recommend Dealer
Yes
Mar 31, 2025

Crosswell Ford responded

Thank you for your great review! We are happy to hear you had a low-pressure and easy car-buying experience at Taylor Ford of Manteno. Keeping our promises and making the process smooth for our customers is always our goal. We truly appreciate your recommendation and look forward to helping you again in the future!

March 27, 2025

Dealership Rating
Employee Rating

I dealt with Caitlin over the phone. She was very easy to understand. Everything she said she was going to do she did. I would recommend Taylor Ford to anyone. PS We were very happy wi More

by Stevembauman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Crosswell Ford responded

Thank you for your kind review! We’re thrilled to hear that Caitlyn provided a seamless and reliable experience over the phone. Keeping our word and ensuring a smooth process is what we strive for at Taylor Ford of Manteno. We're also glad to know you were happy with your truck delivery! Your recommendation means a lot to us, and we truly appreciate your support. Enjoy your new truck!

Dealership Inventory (158 Vehicles)

new 2026 Ford Maverick car, priced at $37,632
2026 Ford Maverick
new
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Ford Bronco car, priced at $57,522
2025 Ford Bronco
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-250 car, priced at $48,986
2026 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2025 Ford Bronco car, priced at $59,789
2025 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-350 car, priced at $50,128
2026 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2026 Ford Explorer car, priced at $57,542
2026 Ford Explorer
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive