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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,984 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 14, 2025
Poor internal system to show what status used vehicles
are in.
Employees need to do their do dilligence to complete call backs about vehicle customers are interested in.
Call backs after vehicle i
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by Peter D
January 10, 2025
Went in for an oil change, left with a new vehicle.
Walked into the showroom via service center, walked past 3 salesman but Nic was the first person too greet me. After a short talk he said I might be
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by AL
Employees Worked With
January 08, 2025
Nick was very helpful getting me into my new car!
He was upfront and honest about everything and got me in my new car the next day! Very communicative and responded quickly to anything I needed! Coul
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by Samantha
Dealership Inventory (641 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Home Delivery
- Home Test Drives
- Indoor Customer Parking
- Instant Financing
- No Contact Transactions
- Rental Car Service Onsite
- Service Pickup and Delivery
- Shuttle Service
- Vehicle Sanitization
- Vending Machines
- Virtual Appointments
