Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,172 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

4.9

1,172 Reviews

Write a Review

1172 Reviews of Caitlin Landis

June 05, 2025

Dealership Rating
Employee Rating

Catie is the best advisor and the dealership is professional, offers good pricing and does excellent work. More

by garyd119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Chris Chiartas

Jun 06, 2025

North Penn Mazda responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that you had such a great experience with Catie — she truly is amazing! We're also glad our team's professionalism, fair pricing, and quality work made a positive impression. We appreciate your support and look forward to serving you again in the future! 💫🚗

June 02, 2025

Dealership Rating
Employee Rating

Always very courteous and supportive. She always keeps me updated on the progress of the repairs to my car. More

by David Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 02, 2025

North Penn Mazda responded

Thank you so much for the amazing 5-star review! 🌟 We're thrilled to hear that you had such a positive experience. Our team prides itself on being courteous, supportive, and keeping you in the loop every step of the way. We're so glad she was able to make your repair process smooth and stress-free! 🚗💪 We truly appreciate your trust and look forward to serving you again in the future!

May 31, 2025

Dealership Rating
Employee Rating

I received very good service easy pick up and ready quickly always listened to concerns More

by JUDYPFA175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

North Penn Mazda responded

Thank you so much for your kind words! We're glad to hear your experience was smooth and that our team took great care of you. Providing quick, attentive, and thoughtful service is always our goal, and we’re happy to know we delivered. We truly appreciate your support and look forward to seeing you again!

May 30, 2025

Dealership Rating
Employee Rating

Great dealership. ..friendly, professional and knowledgeable.. always customer service oriented !! From dropoff to pickup very accommodating! Simply the Best ! More

by GPRONKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

North Penn Mazda responded

Thank you so much for the amazing review! We're honored to be called "Simply the Best" — that means the world to us. Our team takes pride in being friendly, professional, and focused on delivering top-notch service from start to finish. We're so glad you had a great experience, and we truly appreciate your continued support!

May 26, 2025

Dealership Rating
Employee Rating

Great it was a great experience it was a crazy day with the blood of flooding only thing I missed was getting my car washed More

by APPLEHOME1
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

May 27, 2025

North Penn Mazda responded

Thank you so much for the kind words and for choosing us—even on such a wild and weather-filled day! We're so glad to hear you had a great experience despite the unexpected flooding. We're sorry we missed the opportunity to get your car washed—it’s something we always strive to include as part of the full experience. Next time you're in, we'd be happy to take care of that for you! Thanks again for your trust and for being a valued part of our community. Stay safe and dry out there!

May 27, 2025

North Penn Mazda responded

Thank you so much for the amazing 5-star review! We're thrilled to hear that your car buying experience was quick, smooth, and stress-free—that's exactly what we strive for! Chris will be so happy to hear your kind words. It means a lot that you felt supported, not pressured, and that we were able to secure you an even better rate. We can’t wait to welcome you back next month to help find the perfect car for your daughter. See you soon!

May 12, 2025

Dealership Rating
Employee Rating

Very efficient friendly service Easy to schedule an appointment Car was ready at expected time More

by davidrivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

May 12, 2025

North Penn Mazda responded

Hi David, Thank you so much for your kind words! We're glad to hear you had a smooth and efficient experience with our team. It's always our goal to make scheduling easy and ensure your vehicle is ready right on time. We appreciate your trust and look forward to serving you again in the future!

May 12, 2025

Dealership Rating
Employee Rating

Great service and prompt response from service representative. Satisfactory work done to replace battery under warranty More

by bkipnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

May 12, 2025

North Penn Mazda responded

Thank you so much for your kind words and 5-star review! We're glad to hear that our team was able to provide you with prompt service and take care of your battery replacement under warranty. Your satisfaction means a lot to us, and we appreciate you trusting us with your vehicle. If there's anything else we can assist you with in the future, don't hesitate to reach out!

May 08, 2025

Dealership Rating
Employee Rating

I like the fact that the tech sends a customer a vid of updates repairs and recommendations.Everyone there is very nice.Diffrent from most places. More

by dogwood3208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

May 04, 2025

Dealership Rating
Employee Rating

We worked with Vinny Denardo not Caitlin Landis. Vinny was very helpful, informative and not over bearing which was much appreciated. The dealership was prepared and organized with the paperwork. More

by J3bfam
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

May 05, 2025

North Penn Mazda responded

Thank you so much for the 5-star review! We’re thrilled to hear that Vinny provided a helpful and informative experience without ever being overbearing—that’s exactly the kind of service we aim for. We’re also glad the paperwork process was smooth and organized for you. We’ll be sure to pass your kind words along to Vinny. Thanks again for choosing us—we truly appreciate your support!

April 30, 2025

Dealership Rating
Employee Rating

Fast, no problems. Everybody was polite & helpful. Everything was explained I was very happy. More

by TOMBROOKS3
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Apr 30, 2025

North Penn Mazda responded

Thank you so much for the great review! We're thrilled to hear that everything went smoothly and that our team was able to provide a fast, friendly, and helpful experience. It means a lot to know you left happy and well taken care of. If you ever need anything down the road, we’re always here to help!

1
...

Dealership Inventory (219 Vehicles)

new 2025 Mazda CX-90 PHEV car, priced at $60,300
2025 Mazda CX-90 PHEV
new
Soul Red Crystal exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $33,265
2025 Mazda CX-5
new
Platinum Quartz Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-90 PHEV car, priced at $52,295
2025 Mazda CX-90 PHEV
new
Rhodium White Premium exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $34,750
2025 Mazda CX-5
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-70 car, priced at $48,575
2025 Mazda CX-70
new
Rhodium White Premium exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $33,860
2025 Mazda CX-5
new
Rhodium White Metallic exterior
Automatic
All-wheel Drive