Caitlin Landis
Caitlin Landis at North Penn Mazda
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Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,080 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

12 yrs, 9 mos

Languages Spoken

English English

4.9

1,080 Reviews

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1080 Reviews of Caitlin Landis

November 11, 2024

Dealership Rating
Employee Rating

My car was scratched while it was there. I was told that you had cameras everywhere and would see how it happened and would receive a call at the latest the following week. No one ever call More

by D.B
Service Price Transparency
Service Communication
Recommend Dealer
No
Nov 11, 2024

North Penn Mazda responded

D.B, I am sorry to hear about the scratch that was found on your vehicle after service. I would like to remedy this as soon as possible for you if you would please reach out to me directly at 267-956-1160 or amanda@northpennmazda.com. I look forward to speaking with you. Sincerely, Amanda Young North Penn Mazda Service Manager amanda@northpennmazda.com 267-956-1160-Office

November 11, 2024

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Everyone was very professional and took care of me in a timely way. Very happy with everyone and the dealership. More

by Nanny103
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

November 10, 2024

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Employee Rating

Wonderful place! Staff is s very nice and takes the time to answer any questions. They go above and beyond! Thanks North Penn Mazda!!! More

by griernatash
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Dominic Ventresca

November 10, 2024

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Employee Rating

Excellent dealership, amazing service and service, professional and alwyas courteous. Very helpful, informative...would highly recommend! More

by LACHMANSTUDIOS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

November 07, 2024

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Employee Rating

Since day one and 5 Mazdas later North Penn has been exemplary from sales to service. However it comes down to the people who make up North Penn, from Tim Sheehan to Will Jones, and all in between, the More

by Jay Freid
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Recommend Dealer
Yes

November 06, 2024

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Always great to work with the service dept. staff at North Penn Mazda. Both Wil and Caitlin are always very pleasant, professional, efficient and helpful. More

by KATHYVOGT
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

November 03, 2024

Dealership Rating
Employee Rating

North Penn Mazda is a great dealership. Will Jones in service always takes good care of me regarding my service needs. I had an oil leak and Will got me in and made sure that I had a loaner More

by DIDOMENICONJ
Service Price Transparency
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Recommend Dealer
Yes

November 03, 2024

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Employee Rating

The inspection and problem diagnosis was thorough, providing me with options. I really appreciate Caitlin researching the CV Axle availability and completing the repair the same day. Will be back for More

by Ed
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Recommend Dealer
Yes

November 02, 2024

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Overall, a great dealership, service, and collision center. I have been a Mazda customer for a long time and have loved my cars. More

by HERRICKPD
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Recommend Dealer
Yes

November 01, 2024

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Employee Rating

Excellent salesmen, service workers and service. Always available to help with any issues. Highly recommend!!! More

by DONNA.A.FONTANA
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Recommend Dealer
Yes
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