CJ Nichols | Page 24

It was a pleasure doing business with Tucson Subaru, CJ Nichols and Tracy the finance person. We felt very informed from start to finish with CJ and Tracy. CJ is an excellent salesman. Previously we purch Nichols and Tracy the finance person. We felt very informed from start to finish with CJ and Tracy. CJ is an excellent salesman. Previously we purchased an Ascent from him by him, (which we kept) being the recommend salesperson. We just purchased our Outback Ltd. from him. I have had very positive dealings with the service department in our past purchase and am expecting it to only get better! More

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I can honestly say that C J was the best sales person that I ever worked with. He was very respectful and was able to answer all of our questions and put us in a car that works for us. This will be our t that I ever worked with. He was very respectful and was able to answer all of our questions and put us in a car that works for us. This will be our third Subaru More

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Salesman was very easy to work with, not pushy at all and went out if his way to help me! Even helped me drive my car home!! went out if his way to help me! Even helped me drive my car home!! More

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CJ was amazing and stuck with me for months while I made my decisions on which vehicle I wanted. I couldn’t have asked for a better sales person. my decisions on which vehicle I wanted. I couldn’t have asked for a better sales person. More

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We had an excellent experience with CJ. He was courteous, knowledgeable, and took all the time we needed to answer our questions. We were disappointed to find shortly after we drove the He was courteous, knowledgeable, and took all the time we needed to answer our questions. We were disappointed to find shortly after we drove the car home after purchasing it that it had a significant vibration at between 20 and 45 mph. We took it to our mechanic, and he discovered a problem with the front axle. He also said the transmission fluid looked like it had never been changed (the car had over 100,000 miles). We reported these issues to CJ, and he made arrangements for us to have the issues taken care of by our mechanic at Tucson Subaru's expense. We were dismayed that there were these problems with the car when we were told it had been thoroughly inspected before being put on the lot for sale but pleased that they were agreeably resolved. More

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We showed up at 6pm, and despite the late hour, everyone went above and beyond to get us in to the perfect vehicle. They didn’t cut any corners, they stayed well past closing to wrap up the deal, and we abs went above and beyond to get us in to the perfect vehicle. They didn’t cut any corners, they stayed well past closing to wrap up the deal, and we absolutely love our new Subaru! Knowledgeable, friendly, efficient- Tucson Subaru is the best! More

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CJ Nichols gave us the best car buying experience, no pressure sales, very informative and kept us relaxed. Very prompt in replying to messages, kept us informed from the time of wanting to test drive t pressure sales, very informative and kept us relaxed. Very prompt in replying to messages, kept us informed from the time of wanting to test drive the Outback until we purchased it and drove off the lot. Louie in finance also did a great job explaining and listening to our comments. Thank you. Way to go Tucson Subaru! More

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Very impressed with this dealership and the WRX! CJ in sales was great to work with and everyone from the front desk, finance, service exceeded expectations. First dealership that I have ever de CJ in sales was great to work with and everyone from the front desk, finance, service exceeded expectations. First dealership that I have ever dealt with that I would give 5 stars to everyone! Not to mention the WRX is such a great car!! Highly recommended!! More

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Good inventory selection when we were shopping. Good interactions with CJ and Louie. After purchasing our vehicle, I did text chat with the online parts department inquiring about Thule kennel avai Good interactions with CJ and Louie. After purchasing our vehicle, I did text chat with the online parts department inquiring about Thule kennel availability. Never heard back. Followed up again via text, still did not hear back. Online shopping for parts and gear from dealership should be easier. More

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I first came to Tucson Subaru about 6 months ago. CJ helped me out and got me a lot of good info. I realized I had to save a bit more money and didn’t buy that day. CJ would follow up every couple mo CJ helped me out and got me a lot of good info. I realized I had to save a bit more money and didn’t buy that day. CJ would follow up every couple months to checkin. He was never pushy and gave me the time I needed to buy comfortably. I was finally ready to buy and CJ had everything ready! The process was easy and stress-free. And I LOVE my new Forester! More

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