CJ Bailey
CJ Bailey at Napleton's Auto Park of Urbana

CJ Bailey

Service Advisor

Napleton's Auto Park of Urbana

1111 Napleton Way
Urbana, IL 61801

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4 Reviews
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4 Reviews

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4 Reviews of CJ Bailey

May 01, 2024

Dealership Rating
Employee Rating

Bianca was very knowledgeable and eager to help us find our new vehicle. Great service...and she is funny too!! More

by Dscroggins99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 24, 2024

Dealership Rating
Employee Rating

Being put on hold wait time more than 10 minutes. This store regularly schedules appointments for repair service that they don’t have the parts for and routinely requires a reschedule This is an in More

by terryterrymd
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 22, 2024

Dealership Rating
Employee Rating

Fast and friendly service Good customer service give the right time for service and delivered with smile More

by ayesha_imtiaz31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2024

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2024

Dealership Rating
Employee Rating

The service was friendly courteous and they kept me appraised of how the process was going. More

by verlin_richardson@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Viti

Mar 02, 2024

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

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