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CHARLIE HAWKINS

Overview Reviews (13) Inventory (151)

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CHARLIE HAWKINS

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CHARLIE HAWKINS

USED CAR MANAGER

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

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4.9

13 Reviews

Overview Reviews (13) Inventory (151)

4.9

13 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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13 Reviews of CHARLIE HAWKINS

April 04, 2025

Dealership Rating

Employee Rating

Our salesperson, Joe Delprete was awesome. The process was quick and efficient. The Finance Manager, Anthony Singh was great to deal with. The process was quick and efficient. The Finance Manager, Anthony Singh was great to deal with. More

by marcmick

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JOE DELPRETE, ZACH ELLIS, JOSEPH TROTT, ANTHONY SINGH, HALIE WILDER

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Apr 05, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Joe and Anthony provided you with an awesome and efficient experience at Sullivan Buick GMC [Ocala, FL]. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

April 04, 2025

Dealership Rating

Employee Rating

The salesperson, Joe Delprete was awesome. The process was extremely quick and the Finance Manager Anthony Singh was great The process was extremely quick and the Finance Manager Anthony Singh was great More

by marcmick

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JOE DELPRETE, ZACH ELLIS, JOSEPH TROTT, ANTHONY SINGH, HALIE WILDER

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April 03, 2025

Dealership Rating

Employee Rating

The staff at Sullivan was great, the ladies in the office was very friendly and helpful, was very friendly and helpful, More

by jjackson32

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JOE DELPRETE, PRINCESS MERCEDES, RICH BOUKER, SEAN GRUBER, ZACH ELLIS, JOSEPH TROTT, ANTHONY SINGH, BRANDON LARGE, Amanda Shafer , Melissa Diiorio Marie Pellegrino Eileen Spivey

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Apr 03, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Sullivan Buick GMC [Ocala, FL] made your experience enjoyable. We appreciate your kind words about our team and their helpfulness. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

February 26, 2025

Dealership Rating

Employee Rating

At first Sullivan did me dirty after puting a down deposit to hold the truck, then they told me it’s going to a different dealership because we have a buyer right now! I was furious then a couple days deposit to hold the truck, then they told me it’s going to a different dealership because we have a buyer right now! I was furious then a couple days goes by they said I have the truck here it’s yours. Sean did a great job and I can’t forget about Charles Hawkins! They made it right after what had happened to me! I did not want the truck after what the president did it me or whoever pulled that shenanigan on me! But overall happy! More

by Bigmacsix7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: SEAN GRUBER

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Feb 28, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us. I appreciate your understanding as we worked through the situation regarding your truck. I'm glad to hear that Sean and Charles were able to assist you effectively and turn things around. Your feedback is valuable, and we strive to improve our services at Sullivan Buick GMC [Ocala, FL]. If you have any further questions or need assistance, please feel free to reach out. Thank you for being a part of our community! Sincerely, Zachary Ellis Sales Manager

January 29, 2025

Dealership Rating

Employee Rating

She understood what i was looking for and accomplished it by finding the right car for me. She listens and took my consideration in my search and found me my vehicle. by finding the right car for me. She listens and took my consideration in my search and found me my vehicle. More

by TRIPLEJAQ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: PRINCESS MERCEDES, ANTHONY SINGH

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Jan 29, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear that our team was able to help you find the right vehicle. At Sullivan Buick GMC, I strive to listen to our customers' needs and ensure a positive experience. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Zachary Ellis Sales Manager

January 25, 2025

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Employee Rating

I actually thought my dream truck was not in their inventory. But I got a call back the next day and it had all but the 360 live cameras and sunroof. Still satisfied. inventory. But I got a call back the next day and it had all but the 360 live cameras and sunroof. Still satisfied. More

by dukemareno

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: RICH BOUKER, SEAN GRUBER, ZACH ELLIS, JOSEPH TROTT, KENNY HUNTER, DEVIN HAWES, ANTHONY SINGH, BRANDON LARGE

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Jan 27, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience, Duke! We're thrilled to hear that you found your dream truck at Sullivan Buick GMC [Ocala, FL]. We appreciate your understanding regarding the features and are glad to know you're satisfied with your purchase. We look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

January 22, 2025

Dealership Rating

Employee Rating

Everyone at Sullivan made our buying experience wonderful Princess was a pleasure to deal with and Mr Hawkins the manager was very friendly and helpful, no one was pushy they were all friendly and helpful Princess was a pleasure to deal with and Mr Hawkins the manager was very friendly and helpful, no one was pushy they were all friendly and helpful More

by OTW21

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: PRINCESS MERCEDES, ANTHONY SINGH

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Jan 22, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful buying experience at Sullivan Buick GMC [Ocala, FL]. It's fantastic to know that Princess and Mr. Hawkins provided you with friendly and helpful service. We appreciate your feedback and hope to see you again soon! Sincerely, Zachary Ellis Sales Manager

January 14, 2025

Dealership Rating

Employee Rating

The staff are always very courteous and professional in the Service department. The waiting room is always clean the Service department. The waiting room is always clean More

by TCHIS1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: KENNY HUNTER

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Jan 14, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find our Service department staff courteous and professional, and that you appreciate our clean waiting room. At Sullivan Buick GMC, we strive to create a positive experience for all our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

January 04, 2025

Dealership Rating

Employee Rating

The dealership was awesome. They did have some good negotiations for my vehicles, but they were fair in the end. Everyone was very pleasant. Use this dealership. Jared d’Avi They did have some good negotiations for my vehicles, but they were fair in the end. Everyone was very pleasant. Use this dealership. Jared d’Avi More

by guineagator (Jared d’Avi)

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: PRINCESS MERCEDES, ZACH ELLIS, JOSEPH TROTT, ANTHONY SINGH, BRANDON LARGE, HALIE WILDER , GIOVANNI MENESES, CAMRYEN MINGEE, Beach was the best ever He made the sale

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Jan 05, 2025 -

Sullivan Buick GMC responded

Thank you, Jared! We appreciate your kind words about Sullivan Buick GMC [Ocala, FL]. We're glad to hear that you had a positive experience with our team and that you found our negotiations fair. Your recommendation means a lot to us! We look forward to assisting you again in the future. Safe travels! Sincerely, Zachary Ellis Sales Manager

December 29, 2024

Dealership Rating

Employee Rating

I am kind of curious why you use a discontinued motor oil (AC Delco) at least according to the numbers on your receipt (19420074)? Nine (9) dollars for shop supplies, just what does that include? Please (AC Delco) at least according to the numbers on your receipt (19420074)? Nine (9) dollars for shop supplies, just what does that include? Please respond. More

by GARYLBAUMAN

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JOE DELPRETE, ANTHONY SINGH

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Dec 31, 2024 -

Sullivan Buick GMC responded

Thank you for leaving this review, Gary. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Sullivan Buick GMC Team

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