Bulent Inal

I am very pleased with the service on my 540ix. My service advisor, Ina Pacheco, is always a pleasure to work with. Ina is very helpful, knowledgeable, friendly and a true professional. The check-o My service advisor, Ina Pacheco, is always a pleasure to work with. Ina is very helpful, knowledgeable, friendly and a true professional. The check-out staff is also very friendly and helpful. I also want to thank my longtime sales advisor, Hossein Alavi, who makes the purchasing process a pleasure for the many vehicles my wife and I have purchased from BMW of Alexandria. Hossein is the consummate professional. He’s always there to help us in any way he can, even for years after we have made the purchase. Hossein and all of the folks at the dealership are terrific and the main reason we keep coming back over many years. More

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"Above and beyond service! The dealership provided an exceptional car-buying experience. From the knowledgeable and friendly staff to the seamless process, I couldn't be happie The dealership provided an exceptional car-buying experience. From the knowledgeable and friendly staff to the seamless process, I couldn't be happier with my new car purchase. They were transparent, accommodating, and truly went the extra mile. Highly recommend this dealership for anyone looking to buy a car!" More

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BMW of Alexandria is a most excellent dealership. Customer satisfaction is a number one priority. They take care of the minute details and make the entire process pleasurable. Kevin Mahoney is the be Customer satisfaction is a number one priority. They take care of the minute details and make the entire process pleasurable. Kevin Mahoney is the best of the best. That is why our last 5 cars have come from BMW of Alexandria and Kevin. More

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Ordered 2 bmw and both delivered damaged. Now bmw of Alexandria is giving me a run around on getting the damage fixed Now bmw of Alexandria is giving me a run around on getting the damage fixed More

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Amazing customer service all around. From the moment you walk in, everyone is extremely friendly and willing to go out of their way to help. Alp has been our go to salesperson for years. From the moment you walk in, everyone is extremely friendly and willing to go out of their way to help. Alp has been our go to salesperson for years. We trust him and his guidance. He isn’t pushy and will spend as much time with you as you’d like or need. Every touch point is handled with care and you can tell they value their customers. Top notch dealership. More

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Dealership was very friendly, informative, and really cares about my needs and requests. They made the process very easy. cares about my needs and requests. They made the process very easy. More

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Especially appreciate the attention to detail and flawless execution of securing new vehicle. They are by far the best BMW dealership in our region. flawless execution of securing new vehicle. They are by far the best BMW dealership in our region. More

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Excellent customer service, straightforward paperwork and we’ll-stocked inventory. My sales rep was very kind and professional. we’ll-stocked inventory. My sales rep was very kind and professional. More

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Outstanding Dealer super quality service and sales This is the #1 Bmw dealer in the the mid atlantic Region This is the #1 Bmw dealer in the the mid atlantic Region More

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My brand new 2022, X3 was involved in an accident. It was towed to the dealership for repairs in May 2022, got the suv back in Nov 2022...repairs are still not done properly, and the car is just ridin It was towed to the dealership for repairs in May 2022, got the suv back in Nov 2022...repairs are still not done properly, and the car is just riding horrible and feels so unsafe, apparently the side of the car that had no impact, was overlooked and has continued to be an issue. I keep calling every month to the location to get the car back in to get checked out and keep getting the run around, I am told it's busy...like xxx!! You would think they are fixing my vehicle for FREE. At this point I am DONE with BMW. On the bright side, Alp my sales guy is the best (he sold me 2 brand new cars over the years) and my previous service techs Jack and Greg are very great with communication and service! More

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