Bryce Shibata
Bryce Shibata at Maita Toyota of Sacramento

Bryce Shibata | Page 14

Production Shop Advisor

Maita Toyota of Sacramento

2500 Auburn Blvd
Sacramento, CA 95821

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4.4
227 Reviews
4.4

227 Reviews

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227 Reviews of Bryce Shibata

January 26, 2021

Dealership Rating
Employee Rating

Always easy to work with, they are professional, explains services that were completed and services that are still needed or future services. This is the first vehicle that I've taken to the dealer for serv More

by GIGGLEROACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2021

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

January 21, 2021

Dealership Rating
Employee Rating

It is risky to make appointments based upon the estimate of the service time involved. Sometimes they get it right and sometimes you miss appointments. So far I am two of four: they got it right twice and More

by BILLSULL
Recommend Dealer
No
Jan 21, 2021

Maita Toyota of Sacramento responded

Hello Bill, thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

January 18, 2021

Dealership Rating
Employee Rating

I had a great service rep. Who kept me informed of everything that was happening. Thank you Bryce and to Ralph in parts. THANKS AGAIN More

by RLUERA5910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

Maita Toyota of Sacramento responded

Thank you for taking the time to leave us a 5 star rating - it's much appreciated!

January 15, 2021

Dealership Rating
Employee Rating

All staff members were very friendly. I didn’t have to All staff members were very friendly. I didn’t have to wait very long till i got rental car .i received more service than i expected. Thank you. More

by Younghae
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Junko Case, DAVID MCCREADY

January 06, 2021

Dealership Rating
Employee Rating

The service was fine and Bryce was great but just a little frustrating that my fuel tank recall first had to be inspected and now I’m waiting for a second appointment to replace the fuel tank. More

by MARKINSAC
Recommend Dealer
Yes

December 08, 2020

Dealership Rating
Employee Rating

Between my wife and I, we have purchased 4 vehicles from Maita (Shane Gozlou) and all have been serviced at Maita. We wouldn't even consider going anyplace else. Excellent dealership, in all respects. Ex More

by johnkroeger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Gozlou

Dec 11, 2020

Maita Toyota of Sacramento responded

Thank you so much for your wonderful review and kind words. We love hearing that we have impressed you so much that you keep coming back! Here's to many more years of service together!

October 30, 2020

Dealership Rating
Employee Rating

Excellent, timely service. Parts department is great to work with and the service advisors are professional, friendly, and efficient. The quality of the work performed on my vehicles continues to be excel More

by Long Time Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Val Valadez , Luis Mendez, Ralph, Henry and Chuck in the Parts Department - Five Stars

October 28, 2020

Dealership Rating
Employee Rating

Professional and polite on time that’s all I really have to say polite professional and on time with reminders when to come in thank you Bryce was nice More

by Gpike0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 24, 2020

Dealership Rating
Employee Rating

They always do a great job in taking care of our cars and SUV's. Now that Lee, who was Outstanding All of the Time, has moved into the Service Area, Bryce now always answers all of our questions and let us k More

by BJJRFUJITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lee Reloza

October 01, 2020

Dealership Rating
Employee Rating

We have brought our Toyotas to Maita for a number of years for service and have always received excellent customer service and quality workmanship. I am always impressed by how professional and well org More

by Bill S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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