Bryan Roberts
Bryan Roberts at Toyota of Tampa Bay
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Bryan Roberts

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.5
76 Reviews
4.5

76 Reviews

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76 Reviews of Bryan Roberts

January 10, 2025

Dealership Rating
Employee Rating

did not appreciate trying to sell me on a new battery on a 3 yrs old car. unethical More

by RRAMNATH426
Service Price Transparency
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Recommend Dealer
No

January 08, 2025

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i love the video to show the issues i had Brian Roberts was great not too pushey More

by bmcguffey
Service Price Transparency
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Recommend Dealer
Yes

January 08, 2025

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Bryan Roberts scheduled me in for routine service on short notice. He also identified and prioritized items to address now and/or next visit. All services met my expectations. Will be returning. More

by EA1000
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 29, 2024

Dealership Rating
Employee Rating

They were through I. Their inspection of the vehicle, they sent a video of the vehicle after service, and they were upfront with everything that needed work on. More

by disneymama3012
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Recommend Dealer
Yes

December 27, 2024

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They are quick and efficient. The dealership makes it easy to schedule service and are accommodating. More

by pplfrmwdc
Service Price Transparency
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Recommend Dealer
Yes

December 23, 2024

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Employee Rating

I received excellent customer service from Bryan Roberts at the Vehicle Service area. He explained the repairs and pricing in detail, and the mechanic’s report as he (Marco) was working on the car. Thank More

by MARILYN.LEON2000
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Recommend Dealer
Yes

Other Employees Tagged: Marco (mechanic) 5 Stars

December 11, 2024

Dealership Rating
Employee Rating

Thanks y’all. The guys did a great job on my car and Brian did a great job getting me in and out of there pretty quickly with good communication. More

by Mark
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Recommend Dealer
Yes

November 29, 2024

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Fantastic customer service skills, on time, and thoroughly walks through the process for everything a customer is receiving. More

by FMMURPHY7611
Service Price Transparency
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Recommend Dealer
Yes

November 22, 2024

Dealership Rating
Employee Rating

Everyone and everything is top notch at this location. Truly tremendous commitment to customer service! More

by THESPAZZLE
Service Price Transparency
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Recommend Dealer
Yes

November 19, 2024

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Employee Rating

It was not exceptional, they did not even put the car through the car wash, the steering wheel was dirty and it took more than 2 hours when the maximum 1 hour had been stipulated., I had also ordered a p More

by cesaralfonzo21
Service Price Transparency
Workmanship
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Recommend Dealer
No
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