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Bryan Neal

Overview Reviews (29) Inventory (221)

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Bryan Neal

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Bryan Neal

Express Service Advisor

Leith Nissan

2100 Autopark Blvd.
Cary, NC 27511

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5.0

29 Reviews

Overview Reviews (29) Inventory (221)

5.0

29 Reviews

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29 Reviews of Bryan Neal

May 08, 2025

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Employee Rating

When it counted, the service department was incredible. I needed a new transmission, which they advocated to get me through warranty. After success in that, they quickly completed the work and got my car I needed a new transmission, which they advocated to get me through warranty. After success in that, they quickly completed the work and got my car back to me. They even provided a loaner while my car was being serviced. More

by eicrifkin

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Workmanship

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Recommend Dealer

Yes

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April 17, 2025

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Ceilings in waiting room were rain stained. It used to be nicer.Pasteries in the am with coffee was a nice treat. Also when purchasing tires no free rotation.Rotation is only 20 dollars.You make It used to be nicer.Pasteries in the am with coffee was a nice treat. Also when purchasing tires no free rotation.Rotation is only 20 dollars.You make plenty of money on the services.I Was a loyal customer but things have changed.It is not owned by Leith so why use that name.Brian is very nice.Not many of the same people.Seems like new people all the time.Plus no Popcorn.Covid is over.I only come there for recalls!!! More

by judy101356

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Workmanship

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Recommend Dealer

Yes

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Apr 18, 2025 -

Leith Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Brian is an amazing service provider. Ceilings in the wait room are on a waiting list to be repainted. We appreciate your feedback. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext. 503 https://www.leithnissan.com/

March 04, 2025

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Employee Rating

Convenient. Fast. Friendly. From the moment I pulled up, I was greeted and walked through with what I needed to know from beginning to end. Fast. Friendly. From the moment I pulled up, I was greeted and walked through with what I needed to know from beginning to end. More

by LisaE

Workmanship

Service Time

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Recommend Dealer

Yes

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Mar 08, 2025 -

Leith Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We appreciate the 5 star review. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext.503 https://www.leithnissan.com/

February 22, 2025

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Employee Rating

My experience and the customer service was excellent. I appreciate your dealership handling my heat issue!!!! I appreciate your dealership handling my heat issue!!!! More

by ladi56

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Workmanship

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Recommend Dealer

Yes

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Feb 26, 2025 -

Leith Nissan responded

Hi Ladi56, thank you for taking the time to leave a review for us at Leith Nissan. We're happy we could meet your expectations! We strive for excellent customer service. We are pleased to hear that your heat issue was resolved. Thank you for choosing Leith Nissan in Cary, NC. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext.503 https://www.leithnissan.com/

February 14, 2025

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Working with Bryan was very easy. The Leith Nissan service department did a wonderful job including the videos sent showing the work to be done. The Leith Nissan service department did a wonderful job including the videos sent showing the work to be done. More

by jimadamsskye

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Workmanship

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Recommend Dealer

Yes

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Feb 18, 2025 -

Leith Nissan responded

Hi Jimadamsskye, thank you for taking the time to leave a review for us at Leith Nissan. We're happy we could meet your expectations! Bryan is a very attentive service advisor. We appreciate your business at Leith Nissan in Cary, NC. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext.503 https://www.leithnissan.com/

February 01, 2025

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Bryan at Leith Nissan is great! Awesome customer service. We are happy with our experience Awesome customer service. We are happy with our experience More

by Megan

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Recommend Dealer

Yes

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Feb 06, 2025 -

Leith Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We really appreciate your business. Thank you for choosing Leith Nissan in Cary, NC. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext.503 https://www.leithnissan.com/

January 22, 2025

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Employee Rating

I received great service on January 20th. Bryan and everyone I encountered were pleasant and very helpful. Bryan and everyone I encountered were pleasant and very helpful. More

by pad30wells

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

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Jan 24, 2025 -

Leith Nissan responded

Hi Pad30wells, thank you for taking the time to leave a review for us at Leith Nissan. We're happy we could meet your expectations! We have an excellent team of service providers. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext.503 https://www.leithnissan.com/

January 21, 2025

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Employee Rating

I like how they handle there customers. They make sure they get the service they need. Thanks guys for a job well done... They make sure they get the service they need. Thanks guys for a job well done... More

by Beverlylyons1966

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Vince Spiritosanto, Dinh Nguyen, John Day, Chris Kizer, Jacob Privette

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Jan 23, 2025 -

Leith Nissan responded

Beverlylyons1966, thanks for your praise and kind comments about our team. We appreciate your business.

December 27, 2024

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Employee Rating

Work is done in a timely manner with friendly courteous service. Any questions or concerns are addressed immediately. service. Any questions or concerns are addressed immediately. More

by pgbrogden

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dinh Nguyen, Chris Kizer

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Dec 28, 2024 -

Leith Nissan responded

Hi Pgbrogden, thank you for taking the time to leave a review for us at Leith Nissan. We're happy we could meet your expectations! We strive for excellent customer service. We are pleased to hear about your last visit. Thank you for choosing Leith Nissan in Cary, NC. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 Ext.503 https://www.leithnissan.com/

December 04, 2024

Dealership Rating

Employee Rating

Always happy with the service, very prompt and responsive staff, I love the open communication via text with updates on my car. staff, I love the open communication via text with updates on my car. More

by kostamulo

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Day

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Dec 05, 2024 -

Leith Nissan responded

Kostamulo, thank you so much for the positive review! We really strive for excellent customer service. We look forward to your next visit. Angela Muanza Owner Loyalty Manager Leith Nissan (919) 589-0029 https://www.leithnissan.com/

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