Bryan Neal

Bryan at Leith Nissan is great! Awesome customer service. We are happy with our experience Awesome customer service. We are happy with our experience More

Report | Print

I received great service on January 20th. Bryan and everyone I encountered were pleasant and very helpful. Bryan and everyone I encountered were pleasant and very helpful. More

Report | Print

I like how they handle there customers. They make sure they get the service they need. Thanks guys for a job well done... They make sure they get the service they need. Thanks guys for a job well done... More

Report | Print

Work is done in a timely manner with friendly courteous service. Any questions or concerns are addressed immediately. service. Any questions or concerns are addressed immediately. More

Report | Print

Always happy with the service, very prompt and responsive staff, I love the open communication via text with updates on my car. staff, I love the open communication via text with updates on my car. More

Report | Print

In the past, I've purchased two used Nissans vehicleds from other Nissan dealers in another city but I've always been happy with the service I've received. Leith Nissan's service is excellent. It's so eas from other Nissan dealers in another city but I've always been happy with the service I've received. Leith Nissan's service is excellent. It's so easy to schedule service. All the advisors I've had have been knowledgeable and friendly. This kind of attention makes a Nissan owner want to stay with Nissans. More

Report | Print

Bryan Neil in service Very knowledgeable and responsive to issues. Always does a great job with service issues. to issues. Always does a great job with service issues. More

Report | Print

I brought my 2016 Nissan Altima in for its scheduled maintenance and a state inspection on November 3. I had a scheduled appointment and Bryan my advisor took my car right on time for its services Eve maintenance and a state inspection on November 3. I had a scheduled appointment and Bryan my advisor took my car right on time for its services Everything was done quickly and he explained everything that was done to my car to me. He even remembered to run my car thru the car wash without me even asking. That’s great customer service and that’s why I keep bringing my car here for its service More

Report | Print

Failure to adequately address customer concerns Bryan is egocentric. Not customer oriented. Cares nothing about longer term relationships. We began our journey on a dispute over the INFAMOUS Niss Bryan is egocentric. Not customer oriented. Cares nothing about longer term relationships. We began our journey on a dispute over the INFAMOUS Nissan CVT issue in the Rogue. It is well known. There have been service bulletins, court cases, and warranty claims up the wazoo. Not to mention the media and known consumer complaints. We bought the car preowned but prechecked. After a year the airbag warning indicator issue started. $2000 later and no help from dealer or Nissan for a safety fully contained item that should NEVER fail. Seriously, never had one fail in 20+ vehicles many owned over 10 years. We bit the bullet. Now a few months later the CVT light issue. $2000 more and this employee didn't care. Basically said the fail happens in their cars with MANY fewer miles. Basically admitting the lack of proper engineering and triggering the warranty for a particular purpose and warranty of fitness issue. But will not assist customer in the price. Neither will the service manager or Nissan (forget about the dealer general manager - never felt he needed to return a call). This dealership has no reason to exist and Bryan doesn't even pass calls to his manager as requested, in fact, intercepts them. He should be barred from ever being a service advisor again. Unfriendly, unethical, seriously devoid of any entrepreneurial culture. A real bad egg. Stay away from this dealership and Nissan generally and if you must go here; NEVER let Brian be your advisor. More

Report | Print

Took excellent care of me I had my 370z Roadster in for a dreaded issue with the power convertible top. Bryan took great care of me and Clint was very detailed on the work need I had my 370z Roadster in for a dreaded issue with the power convertible top. Bryan took great care of me and Clint was very detailed on the work needed. It was expensive, but it ALWAYS will be expensive to fix a power top. Soon after getting my car back the problem resurfaced. I was super anxious and prepared to be very disappointed. To my surprise and great pleasure Leith got me back in right away and resolved the problem without charging me additional money. They also gave me a clear road map on what would have to be done if and when the wiring harness eventually breaks due to age. I am extremely pleased and will return here for service in the future. Bryan was very informative throughout this whole process and I really appreciate him. More

Report | Print