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Bryan Mazariegos
Bryan Mazariegos at Lithia Hyundai of Reno
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Bryan Mazariegos

Service Technician

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.6
48 Reviews
4.6

48 Reviews

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48 Reviews of Bryan Mazariegos

January 21, 2025

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Employee Rating

They installed the hitch and everything was fine. They worked with me on the wiring harness. There were recalls on the old harness. They worked with me on getting the right one ordered. More

by DKONERSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Chantel Hughes, Trisha Stone, Bill Dayton , Not sure

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Jan 23, 2025

Lithia Hyundai of Reno responded

DKONERSMAN, I apologize for the inconvenience regarding the wiring harness. It's understandable to be disappointed when expectations aren't met. Please reach out so we can discuss this further and find a solution that works for you. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

January 13, 2025

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Employee Rating

Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service. More

by isaacibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Chantel Hughes, Trisha Stone, Bill Dayton

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Jan 14, 2025

Lithia Hyundai of Reno responded

Isaacibarra, we're delighted to hear that Trishi provided you with excellent service at Lithia Hyundai of Reno. Thanks for sharing your experience!

December 18, 2024

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Employee Rating

Lithia Hyundai of reno the best dealer in Reno. But I don't like service center not qualified for maintenance , I schedule oil change and an air filter change, but technician did not do anything at More

by DANNYMN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Hai Ngo, Otto Sandoval-Carpio, Chantel Hughes, Trisha Stone

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Dec 23, 2024

Lithia Hyundai of Reno responded

Danny, We strive for quality and efficiency in all maintenance tasks, so it's disappointing to learn we fell short during your visit. Please reach out if you'd like us to address this further or assist you in any way. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

October 23, 2024

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Employee Rating

Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient. More

by JSHEEDY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Leveille

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Oct 24, 2024

Lithia Hyundai of Reno responded

JSHEEDY59, we're delighted to hear you had a positive experience at Lithia Hyundai of Reno! Our team takes pride in maintaining an efficient and welcoming environment. Thanks for the feedback!

October 10, 2024

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Employee Rating

Very efficient and helpful staff. They are quick and communicative about all aspects of the service. More

by JWORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Chantel Hughes, Trisha Stone

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Oct 10, 2024

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We are happy to see that you enjoyed our helpful staff. Stop by and see us again soon.

September 29, 2024

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Employee Rating

Service department got my car in and out ahead of schedule and had my courtesy ride on the way right away. Great job! More

by JRDOHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Lithia Hyundai of Reno responded

We're delighted to hear that our service department at Lithia Hyundai of Reno exceeded your expectations and got you back on the road quickly. Thanks for sharing your positive experience!

July 22, 2024

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Employee Rating

Your price for. Hyundai 2024 tuson hybrid limited Is ten thousand more than I paid at carson city hyundai More

by LAVIATHAN60
Recommend Dealer
No
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Jul 22, 2024

Lithia Hyundai of Reno responded

Hello, We strive to offer competitive prices when it comes the vehicles we sell. We are always happy to address questions regarding pricing and break down the cost of a specific vehicle. Please feel free to contact me so that I may provide further insight and clarification. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

June 17, 2024

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Employee Rating

Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys! More

by bennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Chantel Hughes, Trisha Stone , Matt

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Jun 18, 2024

Lithia Hyundai of Reno responded

Bennie, we're glad to hear you had a great experience with our service team at Lithia Hyundai of Reno. Thanks for the review!

June 06, 2024

Dealership Rating
Employee Rating

Lance and the rest of the team are always very helpful and keep my service on track. Great team More

by 279JBUNCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Otto Sandoval-Carpio, Drea McGiffin , Matt Franceschini

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Jun 06, 2024

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support. We will be sure to pass along your kudos to Lance and the Lithia Hyundai of Reno team. Until next time, safe travels!

April 18, 2024

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Employee Rating

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate More

by Kiaayobain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Jeremy Olsen, Drea McGiffin , Matt Franceschini

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Apr 18, 2024

Lithia Hyundai of Reno responded

Kiaayobain, I'm sorry you feel as though The Service Team didn't go to bat for you with your warranty company. The dealership is not the final arbiter of what is covered and what is not covered, all we do is diagnose the problem and relay the facts to the warranty company, the decision is entirely theirs. That said, it's always our hope the issue you're experiencing is a covered repair. We don't want you to have to come out of pocket to fix your car, especially if it's still under warranty. I don't know if your advisor offered to submit the claim to Hyundai for "Good Will" coverage, but if you would like to discuss it I can be reached at 775-682-3352 or SRobert@Lithia.com. Respectfully yours, SCOTT ROBERT |CUSTOMER RELATIONS MANAGER |LITHIA HYUNDAI OF RENO Phone: [775] 682-3352 | Fax: [775] 823-5514 | Email: SRobert@Lithia.com  Address: 2620 Kietzke Lane Reno Nevada 89502

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