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Bryan Mazariegos
Bryan Mazariegos at Lithia Hyundai of Reno
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Bryan Mazariegos

Service Technician

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.8
45 Reviews
4.8

45 Reviews

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45 Reviews of Bryan Mazariegos

October 23, 2024

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Employee Rating

Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient. More

by JSHEEDY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Leveille

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Oct 24, 2024

Lithia Hyundai of Reno responded

JSHEEDY59, we're delighted to hear you had a positive experience at Lithia Hyundai of Reno! Our team takes pride in maintaining an efficient and welcoming environment. Thanks for the feedback!

October 10, 2024

Dealership Rating
Employee Rating

Very efficient and helpful staff. They are quick and communicative about all aspects of the service. More

by JWORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Chantel Hughes, Trisha Stone

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Oct 10, 2024

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We are happy to see that you enjoyed our helpful staff. Stop by and see us again soon.

September 29, 2024

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Employee Rating

Service department got my car in and out ahead of schedule and had my courtesy ride on the way right away. Great job! More

by JRDOHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Lithia Hyundai of Reno responded

We're delighted to hear that our service department at Lithia Hyundai of Reno exceeded your expectations and got you back on the road quickly. Thanks for sharing your positive experience!

July 22, 2024

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Employee Rating

Your price for. Hyundai 2024 tuson hybrid limited Is ten thousand more than I paid at carson city hyundai More

by LAVIATHAN60
Recommend Dealer
No
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Jul 22, 2024

Lithia Hyundai of Reno responded

Hello, We strive to offer competitive prices when it comes the vehicles we sell. We are always happy to address questions regarding pricing and break down the cost of a specific vehicle. Please feel free to contact me so that I may provide further insight and clarification. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

June 17, 2024

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Employee Rating

Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys! More

by bennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Chantel Hughes, Trisha Stone , Matt

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Jun 18, 2024

Lithia Hyundai of Reno responded

Bennie, we're glad to hear you had a great experience with our service team at Lithia Hyundai of Reno. Thanks for the review!

June 06, 2024

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Employee Rating

Lance and the rest of the team are always very helpful and keep my service on track. Great team More

by 279JBUNCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Otto Sandoval-Carpio, Drea McGiffin , Matt Franceschini, Jeremy Olsen

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Jun 06, 2024

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support. We will be sure to pass along your kudos to Lance and the Lithia Hyundai of Reno team. Until next time, safe travels!

April 18, 2024

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Employee Rating

They overcharge for services. Even if you're still covered under the warranty they find a way to manipulate More

by Kiaayobain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Drea McGiffin , Matt Franceschini, Jeremy Olsen

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Apr 18, 2024

Lithia Hyundai of Reno responded

Kiaayobain, I'm sorry you feel as though The Service Team didn't go to bat for you with your warranty company. The dealership is not the final arbiter of what is covered and what is not covered, all we do is diagnose the problem and relay the facts to the warranty company, the decision is entirely theirs. That said, it's always our hope the issue you're experiencing is a covered repair. We don't want you to have to come out of pocket to fix your car, especially if it's still under warranty. I don't know if your advisor offered to submit the claim to Hyundai for "Good Will" coverage, but if you would like to discuss it I can be reached at 775-682-3352 or SRobert@Lithia.com. Respectfully yours, SCOTT ROBERT |CUSTOMER RELATIONS MANAGER |LITHIA HYUNDAI OF RENO Phone: [775] 682-3352 | Fax: [775] 823-5514 | Email: SRobert@Lithia.com  Address: 2620 Kietzke Lane Reno Nevada 89502

November 08, 2023

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Employee Rating

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road More

by KARSON43MELVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzone, Donald Ostrom, Chantel Hughes, Drea McGiffin , Ryan "RJ" Bush, Hannah Choquette, Maegan Minetto, Bryan Ogg, Jeremy Olsen

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Nov 09, 2023

Lithia Hyundai of Reno responded

Hi Karson! We're glad to know you found our team at Lithia Hyundai of Reno helpful and friendly. It's great that we could assist with your automotive needs before hitting the road. Safe travels!

September 11, 2023

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Employee Rating

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up. More

by tpetersen056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Hai Ngo, Chantel Hughes, Drea McGiffin , Matt Franceschini, Jeremy Olsen

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Sep 12, 2023

Lithia Hyundai of Reno responded

Thanks for the kind words! The team works hard to make every visit a top-notch experience. See you next time at Lithia Hyundai of Reno!

Sep 14, 2023

tpetersen056 responded

Thanks

August 31, 2023

Dealership Rating
Employee Rating

Got deal done in one afternoon. Follow up service has been good. All friendly staff. More

by GWPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Ogg, Dan Durham

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Sep 01, 2023

Lithia Hyundai of Reno responded

We love to hear it! Thanks for choosing Lithia Hyundai of Reno for your automotive needs and drive safe!

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