Bryan Malave
Bryan Malave at Big Star Hyundai

Bryan Malave | Page 6

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.8
74 Reviews

I specialize in customer service! The best of the best. My priority is to get you well taken care of!

4.8

74 Reviews

Write a Review

Dealership Experience

3 yrs, 8 mos

Industry Experience

26 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

74 Reviews of Bryan Malave

January 31, 2025

Dealership Rating
Employee Rating

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by MMAGLITTO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Big Star Hyundai responded

Thank you so much for your review! We are delighted that you had a positive experience with Big Star.

January 31, 2025

Dealership Rating
Employee Rating

Service was good. I did find something white on my driver seat. Still haven’t been able to work on getting that off. But I do appreciate the time that one of your text More

by kendanjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to discover how we can make it right. Kohl Young, Service Director, kohly@bigstarhyundai.com

January 31, 2025

Dealership Rating
Employee Rating

My Palisade has been in service too much and I want to sell it back More

by JLPQUINN
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steffy Hernandez

Jan 31, 2025

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

January 27, 2025

Dealership Rating
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This dealership is always been nice and kind to me treating me with respect and understanding. I thank you guys for all that you do.. More

by ninaw09
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Paul Davila, Jessica Harber , Kohl Young, zzKaleb zzChadwell

Jan 27, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 24, 2025

Dealership Rating
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I brought my vehicle in for an oil change. It was done in a speedy manner and great service. More

by ashleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

January 23, 2025

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Goods service! They resolved my problem and was a fast service! Thanks so much Bryan! More

by silvia-morenob
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 23, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 22, 2025

Dealership Rating
Employee Rating

Exelent service! Muy buena atencion ! Los recomiendo , wxelene xjdkdkdkkd dkdkdkdkdk djdjdjjdd jdjdjdjjdfj jdjdjdjjddj kdkdkdkdirifjfnf. Jdjdjdjjf More

by Astridfly333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Paul Davila, Jessica Harber , Kohl Young, zzKaleb zzChadwell

Jan 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

January 21, 2025

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I like the very polite, respectful and helpful employees . Also like the prompt service. I love that the employees will do anything and everything possible to help a customer. More

by ANITATORRES69
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

January 20, 2025

Dealership Rating
Employee Rating

I went for an Oil Change and a Tire Rotation. They did a great job! More

by MS.ROBERSON39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Steffy Hernandez, Paul Davila, Jessica Harber , Kohl Young, zzKaleb zzChadwell

Jan 21, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

January 20, 2025

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Employee Rating

I always make sure to go to Bryan, he gives the best treatment and makes sure I feel welcomed. Always friendly and helpful! More

by IRMA.SERRATO13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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