Bryan Adams

ALM Hyundai West is the best and very professional. They care about their customers. Awesome They care about their customers. Awesome More

by DE317344 Verified Customer Verified Customer

Report | Print

John was great and very knowledgeable. Mandela was kind and ensured my paperwork was processed timely. We need more Finance Managers in the evening at the end of the month. I had over an h Mandela was kind and ensured my paperwork was processed timely. We need more Finance Managers in the evening at the end of the month. I had over an hour wait and everything was done prior to 8. I was at the dealership almost 10 PM! I came in at 7 PM. I had everything on my end and even gave docs to my sales rep in advance. This would be the only area of improvement I see. More

by tae.whatley Verified Customer Verified Customer

Report | Print

Very confusing and poor experience when it came to negotiate price and payment. I seemed one department didn't know what the other was doing! negotiate price and payment. I seemed one department didn't know what the other was doing! More

by bruce.hunter129 Verified Customer Verified Customer

Report | Print

MR. John Steward provided excellent sales service. The staff members help to provide a very pleasant environment to be in. staff members help to provide a very pleasant environment to be in. More

by kkern557 Verified Customer Verified Customer

Report | Print

Had a great experience! Everyone in sales and service welcomed me like family and treated me with respect. Everyone in sales and service welcomed me like family and treated me with respect. More

Report | Print

Excellent service made for an easy and fair buying process. I would highly recommend this dealership. process. I would highly recommend this dealership. More

by Cam Verified Customer Verified Customer

Report | Print

Was a little frustrated that management wouldn't take a corporate check from my company with a certified letter verifying funds from the bank - I've done that with several other dealerships. This caused a corporate check from my company with a certified letter verifying funds from the bank - I've done that with several other dealerships. This caused a delay in delivery of the vehicle that was very frustrating. Otherwise, the experience was very good. Mikias went out of his way to get the car I came to look at to the lot when they realized it was not there - it had been on other side of town at another location. Then he drove it two hours to deliver it to Birmingham. More

by hstanton3 Verified Customer Verified Customer

Report | Print

Great I didn't expect for things to go this well, I had tried to get a car before but you can believe if I need one I will be right there again. tried to get a car before but you can believe if I need one I will be right there again. More

by tony196127 Verified Customer Verified Customer

Report | Print

Great service! Quick easy, on top of a great job. Perfect customer service. Honestly looks great on this car company. Quick easy, on top of a great job. Perfect customer service. Honestly looks great on this car company. More

by SHAUNTEH.BLANKS Verified Customer Verified Customer

Report | Print

One star was being generous. They are a pack of wolves in sheep clothing. Beware of their hypes, sale pitches and or trying to increase the Auto loan rate through the back door w They are a pack of wolves in sheep clothing. Beware of their hypes, sale pitches and or trying to increase the Auto loan rate through the back door weeks after your auto purchase contract. They'd request you give them a 5-star rating while sticking a dagger at your back, smiling and patting you on the shoulder. If you must deal with them, make sure you have done your research thoroughly. More

by charles Verified Customer Verified Customer

Report | Print