Excellent service , excellent communication, excellent
care, excellent overall, service is very fast, well done, congratulations
care, excellent overall, service is very fast, well done, congratulations
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by KENNETHYEE274
Verified Customer
Verified Customer
Oct 17, 2024 -
Claremont Toyota responded
Thank you, Kenneth! We're thrilled to hear you had such a positive experience with us. Your kind words about our service and communication mean a lot. We’re committed to delivering excellence every time, and it’s great to know we hit the mark for you!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
I have been purchasing my vehicles from Bruce Wright at
this dealership for the past 11 yrs I keep coming back because of the honesty I receive.
this dealership for the past 11 yrs I keep coming back because of the honesty I receive.
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by ALLISON.TURNERSCOTT
Verified Customer
Verified Customer
Oct 11, 2024 -
Claremont Toyota responded
Allison, thank you for your fantastic review! We’re thrilled to hear about your positive experiences with Bruce Wright. Your loyalty over the years means a lot to us, and we’re committed to maintaining that level of honesty and service you’ve come to expect.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Bruce Wright helped my wife and I tremendously with our
purchase if our used Rav4. From advice on how to handle the payments to vehicle prep to even delivering the vehicle to our house. Thank You Thank You
purchase if our used Rav4. From advice on how to handle the payments to vehicle prep to even delivering the vehicle to our house. Thank You Thank You Thank You.
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by GDFRANKS
Verified Customer
Verified Customer
Oct 07, 2024 -
Claremont Toyota responded
We're thrilled to hear about your positive experience with Bruce! It’s great to know he made the process smooth for you and your wife. Thank you for sharing your feedback, and enjoy your new RAV4!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Very pleased with the dealership and service.
I had a faulty front camera on a brand new vehicle and there was no problem replacing it!
I had a faulty front camera on a brand new vehicle and there was no problem replacing it!
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by JLKENISTON
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
I don’t remember his name in finance
Sep 25, 2024 -
Claremont Toyota responded
Thanks for sharing your experience! We're thrilled to hear you had a smooth service with us. Your satisfaction is our priority, and we're glad we could quickly resolve the issue with your front camera. Enjoy your new vehicle!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Great dealership I was very happy with the customer
service. I would highly recommend this dealer to anyone who’s looking in purchasing a new vehicle.
service. I would highly recommend this dealer to anyone who’s looking in purchasing a new vehicle.
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by LUISCOMPOSITES
Verified Customer
Verified Customer
Aug 23, 2024 -
Claremont Toyota responded
Luis, thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our customer service. Your recommendation means a lot to us, and we look forward to helping more customers find their perfect vehicle!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Listened to my needs cared about what I said good
conversation patient kind caring followed thru good timely answers
conversation patient kind caring followed thru good timely answers
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by GINAGOMEZ36
Verified Customer
Verified Customer
Aug 02, 2024 -
Claremont Toyota responded
Hi Gina, thank you so much for taking the time to share your experience with us! We are thrilled to hear that our team was attentive to your needs and provided timely and caring responses. We appreciate your feedback and look forward to serving you again in the future.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Always an easy and great experience.
Very thorough on explaining maintenance done to my vehicle. Great Service Dept.
Very thorough on explaining maintenance done to my vehicle. Great Service Dept.
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by OLIVARESERIC74
Verified Customer
Verified Customer
Service Price Transparency
Jul 12, 2024 -
Claremont Toyota responded
Hi Eric, thank you so much for the kind words! We're thrilled to hear that you had an easy and great experience with our Service Department. We always aim to provide thorough and top-notch service to our customers. We appreciate your feedback and look forward to serving you again soon!
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Time required for a given service is far too long.
But far worse than that, is that it takes 15 to 20 minutes to get your car after you have fully checked out and are ready to drive off. The system is
But far worse than that, is that it takes 15 to 20 minutes to get your car after you have fully checked out and are ready to drive off. The system is deeply flawed.
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by JIMF3
Verified Customer
Verified Customer
Jun 07, 2024 -
Claremont Toyota responded
Jim,
Your time is valuable, which is why we appreciate you bringing these concerns to our attention. We'd like to speak with you about this further, as we're always looking to assist our guests in as timely a manner as possible. Please contact us when you have an opportunity. We look forward to hearing from you.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
I was disappointed that my tires were not rotated as I
requested again. Although, the person that helped me was super friendly and professional.
requested again. Although, the person that helped me was super friendly and professional.
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by MCDOWELLCAROLINA
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Claremont Toyota responded
While pleased to see your advisor was friendly, we're disappointed your tires were not rotated. It's important we provide accurate service and this is something we will be addressing with our team. Should you like to discuss this or any other issue you've experienced here, please don't hesitate to contact us. We're here to help. Thank you.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500
Professional dealership with outstanding support.
Everything from sales to service is what you want from a dealer. Highly recommended
Everything from sales to service is what you want from a dealer. Highly recommended
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by JOEMCABRERA
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2024 -
Claremont Toyota responded
Joe, thank you for your kind words and for recommending us! We strive to provide top-notch service in all areas of our dealership. We appreciate your feedback and look forward to serving you again in the future.
Regards,
Customer Relations Team
guestrelations@claremonttoyota.com
909-625-1500