Brock Grim
Brock Grim at Toyota of Des Moines

Brock Grim | Page 9

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.6
179 Reviews
4.6

179 Reviews

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179 Reviews of Brock Grim

October 28, 2025

Dealership Rating
Employee Rating

I really liked the video where they were showing what they did when they serviced my new RAV4 with its 2nd oil change. More

by STEPHEN.GINGERICH
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

October 28, 2025

Dealership Rating
Employee Rating

Kept me informed and performed excellent work The star of the department is Travis. He's knowledgeable and kind. More

by CRUNCHMARCHAND
Recommend Dealer
Yes

Other Employees Tagged: Brock Grim

October 25, 2025

Dealership Rating
Employee Rating

We had a not so common glich when the battery was replaced in my RAV4. We got it right back to them as they had requested and I was back on the road in 30 minutes. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2025

Dealership Rating
Employee Rating

The techs are always polite and knowledgeable. The prices are reasonable. I would recommend Toyota of Des Moines. More

by marilyn.loy66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2025

Dealership Rating
Employee Rating

Was not pleased brought it in for a diagnostic check said everything was fine put gas in it 3 days later crank no start again they couldn't find any problems. Disappointed More

by bluedc45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 23, 2025

Dealership Rating
Employee Rating

Great and fast service and very friendly staff: I am always so appreciative of the help and expertise with my Highlander. More

by LAOWENS48
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 23, 2025

Dealership Rating
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For being as big a operation, it is very slow super slow no, I mean really slow.That's what I mean like slow as snails slow is snails in january More

by homegeos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

October 21, 2025

Dealership Rating
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Quick and thorough. Great communication. Upgraded my entertainment system at no charge when other dealers wanted well over $100 and still couldn’t perform it correctly. More

by briansines
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 19, 2025

Dealership Rating
Employee Rating

the employees are really friendly and helpful. Debbie was a great saleswoman! Service department is so organized and always on time More

by PHILLIPS.JANET.JP
Service Price Transparency
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Recommend Dealer
Yes

October 18, 2025

Dealership Rating
Employee Rating

Friendly knowledgeable and professional vehicle repair and return within reasonable time. Staff went far and above to accommodate me. More

by Saad
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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