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Brianna Williams
Brianna Williams at Gordie Boucher Ford of Kenosha

Brianna Williams

Express Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Brianna Williams

February 04, 2026

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Employee Rating

Very pleasurable. Everyone is very professional and Barbra makes the best Chocolate Chip cookies?? Service was great More

by rweiss
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Brianna and our service team provided a professional and enjoyable experience during your visit. And we have to agree—Barb’s chocolate chip cookies are a favorite for many of our customers! Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback, and we look forward to seeing you again on your next service visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 04, 2026

Dealership Rating
Employee Rating

Very pleasurable. Everyone is very professional and Barbra makes the best Chocolate Chip cookies?? Service was great More

by rweiss
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Brianna and our service team provided a professional and enjoyable experience during your visit. And we have to agree, Barb’s chocolate chip cookies are a favorite for many of our customers! Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback, and we look forward to seeing you again on your next service visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 04, 2026

Dealership Rating
Employee Rating

From the moment that I pulled into the garage, I was greeted with kindness and professionalism. Everybody seemed to be in a good mood and was providing excellent customer service throughout the dealersh More

by anthony.corrao88
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review, Anthony! We're glad to hear Brianna and our concierge team greeted you with kindness and professionalism from the moment you arrived and helped make your service visit a great experience. Providing excellent customer service throughout the dealership is something our team takes great pride in. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback and we look forward to seeing you again on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

January 24, 2026

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Employee Rating

Love the customer service. Also love the videos that I receive of the progress on vehicle More

by Collins712
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Brianna provided excellent service and that you enjoyed receiving the service video updates showing the progress on your vehicle. Keeping our customers informed during their service visit is very important to us. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback and we look forward to seeing you again on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

January 22, 2026

Dealership Rating
Employee Rating

Great customer service. Kept me informed throughout my service work. Appreciated that they were able to accommodate my work schedule. More

by Yorkimom
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Brianna provided great customer service and kept you informed throughout your service work. It's also great to know our team was able to accommodate your work schedule and make your service visit convenient. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback and we look forward to seeing you again on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

January 14, 2026

Dealership Rating
Employee Rating

Very professional and knowledgeable. Ease of scheduling service. Great waiting area. Everyone very pleasant. Building is very nice and clean. More

by graceffal
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Brianna provided professional and knowledgeable service and helped make scheduling your service visit easy. It's also great to know you enjoyed the waiting area and had a pleasant experience with our team. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback and we look forward to seeing you again on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

January 13, 2026

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Employee Rating

They took care of me very well with the oil change and the tire rotation! More

by FREDWEXELBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin, Barb Derose

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Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Elijah took great care of you during your oil change and tire rotation. Our service team at Gordie Boucher Ford of Kenosha works hard to make every service visit smooth and efficient. We truly appreciate your feedback and look forward to seeing you again on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

January 13, 2026

Dealership Rating
Employee Rating

Great It was great. Enjoyed the cookies popcorn and drinks price was excellent Oh My .... More

by transportation
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Brianna made your visit a great experience and that you enjoyed the cookies, popcorn, and drinks while you were here. The team at Gordie Boucher Ford of Kenosha appreciates your feedback and looks forward to seeing you again on your next visit. Sal Pappalardo General Manager

January 10, 2026

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Employee Rating

I had to change all of my driving preferences back to how they were. There was something in the write up about 2 pins missing. I don't know where they're missing from. The vehicle has a bumper to bumper warr More

by DEANBELL2
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Jan 11, 2026

Gordie Boucher Ford of Kenosha responded

Dean, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Belal Barakat Service Manager 262-697-0700

January 03, 2026

Dealership Rating
Employee Rating

Very friendly and easy to work with. Mike was very thorough about what was happening to my vehicle. Definitely recommend More

by jhaasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re glad to hear that our team was friendly and easy to work with, and that Mike took the time to thoroughly explain what was happening with your vehicle. Clear communication and trust are important to us, and it’s great to know that made a difference. Thank you for the recommendation and for choosing Gordie Boucher Ford of Kenosha. We look forward to helping you again! Sal Pappalardo General Manager

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