Briana Ramirez

Susana and Brianna are always very helpful in all my service dealings and visits. Also, they are both very knowledgeable about my service questions and recommendations. service dealings and visits. Also, they are both very knowledgeable about my service questions and recommendations. More

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Friendly and great service even though they are very busy. Good communication platform. Helpful staff. busy. Good communication platform. Helpful staff. More

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I needed a new key and fob. The service department took my order and I paid in December 2024. I was informed that it was on backorder and they would notify me when it came in. I The service department took my order and I paid in December 2024. I was informed that it was on backorder and they would notify me when it came in. I didn't hear from them until I called April 2025. My key had been there but they neglect to notify me. I was able to make an appointment and installation went fine today. More

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Customers service and service was very impressive they diagnosed my car with the issue (pin pointing the problem) and how much it would cost. Not like a previous dealership I went too. diagnosed my car with the issue (pin pointing the problem) and how much it would cost. Not like a previous dealership I went too. More

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I leased my first Volvo in June 2023 and went in for my first service - the staff were beyond helpful, friendly and accommodating. The service was thorough and they kept me updated with timings. They did n first service - the staff were beyond helpful, friendly and accommodating. The service was thorough and they kept me updated with timings. They did not have a loaner available for me and instead got me an uber back and forth during my service appointment. The invoice had detailed notes of the couple things I pointed out and my service advisor went over them with me as well. I expected it to be a little disorganized as they are in the middle of construction but instead it was smooth, a wonderful and easy experience ! Thank you ! More

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