Briana Carroll
Briana Carroll at Mazda of Elk Grove
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Briana Carroll

Acquisition Manager

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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5.0
16 Reviews

Industry Experience

4 yrs, 9 mos

5.0

16 Reviews

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16 Reviews of Briana Carroll

August 23, 2024

Dealership Rating
Employee Rating

This dealership is very welcoming and the workers there are so fond of being of service to others. There was a couple hiccups in the process, but it wasn’t terrible to the point of dissatisfaction. We got More

by GC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2024

Mazda of Elk Grove responded

Thank you for sharing your experience! We’re glad to hear our team made you feel welcome and provided helpful service! We appreciate your understanding and are pleased everything was clarified and settled to your satisfaction. We look forward to serving you again in the future!

May 20, 2024

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Employee Rating

Jon was great and answered all of our questions. The process was fairly fast and pain free too! More

by erinnoble24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

May 21, 2024

Mazda of Elk Grove responded

Erin, Thank you for your 5-star review! We are so happy to hear that Jon was able to show you just how pain-free and fast the car-buying process can be. We just love working hard to answer all our client's questions and give them great service. We look forward to a long-lasting relationship!

March 31, 2024

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Employee Rating

This is my 4th Mazda lease from Mazda of Elk Grove. There's a reason why I keep going back. The team is always friendly, professional, and not pushy. The dealership is clean and welcoming, and the serv More

by lauren.i
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes

Apr 01, 2024

Mazda of Elk Grove responded

Lauren, Thank you for your 5-star review! We are so glad we've been able to assist you with four different vehicles and we want to express how much we appreciate your business. Nothing makes us happier than to hear that our team members have always been friendly and professional. We truly love to treat our clients like family and we look forward to the next time we can assist you!

March 26, 2024

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David Renard and David in finance were fantastic. They both made the buying process seamless and I never felt pressured to make a purchase. They both took the time to explain everything to me and mak More

by PaulaV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Renard, David Bayan

Mar 27, 2024

Mazda of Elk Grove responded

Paula, Thank you for taking the time to share your positive experience with David R. and David B! We are so happy to hear they made this process as seamless and enjoyable as possible. We love to ensure our clients always feel comfortable and heard. We truly appreciate the heartfelt recommendation and look forward to a long-lasting relationship!

March 25, 2024

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Friendly and knowledgeable people always ready to assist and make for a smooth and productive transaction. Lest feeling well taken care of and all questions answered. More

by Niecey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Renard , Maha Nijem

Mar 26, 2024

Mazda of Elk Grove responded

Thank you for all you kind words! We are so glad you had a wonderful experience in our dealership and with our team members. We love to make sure our clients are taken care of, every step of the way.

March 21, 2024

Dealership Rating
Employee Rating

It is always a great experience at Mazda of Elk Grove. All the staff members were nice and appreciative of my time. The process is always easy!! Would highly recommend to others. I had the pleasure of wor More

by Celinagirl24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes, David Bayan

Mar 22, 2024

Mazda of Elk Grove responded

Thank you for taking the time to leave your 5-star review! We are so glad Garrett and David took such great care of you and made the process seamless and efficient! We truly appreciate your heartfelt recommendation and we look forward to a long-lasting relationship!

February 21, 2024

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Employee Rating

Offered every option that was relevant to my situation and took care of me for my plans now and long term plans for the future! I appreciate how candid Jon was and how he went above and beyond to get me t More

by Krystal Rebosura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bayan, Danny Nguyen , Jon Murphy

Feb 21, 2024

Mazda of Elk Grove responded

Krystal, It is so wonderful to hear that Jon exceeded your expectations and went above and beyond for you! We love to make sure our clients get the best deals. Thank you for your 5-star review, and we look forward to being here for all your vehicle needs!

December 28, 2023

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Employee Rating

Everything was very nice people are very friendly and so helpful also very patient when working with us More

by shanemo97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Oxnaes, Julian Gonzalez, Shay Briggs , Jarell Boyd, Kevin Burke, Antonio Casillas, Brian Gayten, Mohamed Mossa, Jon Murphy

Dec 28, 2023

Mazda of Elk Grove responded

Shane, Thank you for taking the time to share your 5-star review with us! We are so glad to hear that our team was able to help you and give you great customer service. We look forward to a long-lasting relationship!

December 06, 2023

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Employee Rating

Both as a businessman and customer, I have always felt that any business is judged by its staff. Our interaction with Briana as a sales associate was very pleasant. We were particularly impressed by Brian More

by akkhera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2023

Mazda of Elk Grove responded

Thank you for your kind words! We are so happy to hear that Briana was able to answer all of your questions. We love her just as much as you do. It's so important to us to work hard and give our clients the best service and deals and we are happy that you were able to see that. We look forward to a long-lasting relationship!

December 06, 2023

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Employee Rating

This dealership took the time to walk us through everything in a detailed manner very knowledgeable on the car I was looking for More

by stefanielopez32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 06, 2023

Mazda of Elk Grove responded

Stefanie, Thank you for your 5-star review! We are so happy that you had a great experience working with us. We just love working hard for our clients and giving them the best service. We truly appreciate you and your business with us. Welcome to the Mazda family!

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