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Brian Snowden
Brian Snowden at Ken Ganley Kia Mentor

Brian Snowden | Page 5

Service Director

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

Contact Me
4.1
62 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

26 yrs, 9 mos

Specialties & Trainings

Pre-Owned Appraisals and Reconditioning.

Digital & Traditional Marketing

View more specialties & trainings
4.1

62 Reviews

Write a Review

62 Reviews of Brian Snowden

November 16, 2023

Dealership Rating
Employee Rating

A great place to get your vehicle serviced. Very friendly, fast and professional. Thank you More

by go_wvu1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner, Kyle Eddy , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

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Nov 18, 2023

Ken Ganley Kia Mentor responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2023

Dealership Rating
Employee Rating

Very helpful gave me a rental to drive until the the recall on my car was fixed would definitely recommend!! More

by luvbrittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner, Kyle Eddy , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

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Nov 15, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 13, 2023

Dealership Rating
Employee Rating

Every time I go to the mentor dealership I always have excellent customer service, very polite and fast car service never disappointed! More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2023

Ken Ganley Kia Mentor responded

Hi Michelle, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2023

Dealership Rating
Employee Rating

Transparent, forthright, honest, and helpful. Needed my trunk latch fixed. They pointed out that it was the subject of a recall. More

by bockner50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner , Chelsey Padula, Zach Piotrowski, Michael Ross

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Nov 03, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2023

Dealership Rating
Employee Rating

I had a warranty issue with my Stinger that another dealer tried to claim was not a problem. Ganley of Mentor diagnosed and fixed the problem as a warranty job More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2023

Dealership Rating
Employee Rating

Service cares about you vehicle and wallet too. They didn't try to oversell me on services it thought I needed but could wait until next time. More

by snowman44077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Arnoff, Hank Lamson, Nate Ferris, Erica Hughes, Michael Lindner , Jason Baker, Michael Campola, Zach Piotrowski, Michael Ross

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Oct 17, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2023

Dealership Rating
Employee Rating

Kyle was amazing along with the rest of the staff I will continue to use their service More

by robynrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle

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Oct 12, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 27, 2023

Dealership Rating
Employee Rating

Loved my experience ! They were so welcoming ! And I felt very comfortable with them too More

by Tatashka22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner , Chelsey Padula, Zach Piotrowski, Michael Ross

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Aug 31, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 24, 2023

Dealership Rating
Employee Rating

Amazing, excellent, outstanding are only some of the superlatives I would use when describing this service team ! Great job! More

by nferris7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner , Zach Piotrowski

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Aug 28, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2023

Dealership Rating
Employee Rating

Very good experience the host was very gracious and professional. Would totally recommend them to anyone More

by dijonkinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner , Chelsey Padula, Zach Piotrowski, Michael Ross

Report | Print
Aug 29, 2023

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Thanks again for the recommendation, and have an amazing day!

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