Brian Short | Page 3

I bought my car in July 2024. Brought it in for its first 5000 mile maintenance and the tech/workers destroyed my white leather interior which was then “detailed” by the Toyota de Brought it in for its first 5000 mile maintenance and the tech/workers destroyed my white leather interior which was then “detailed” by the Toyota detailers 6+ times to try and make it right. More

by whiteleather24 Verified Customer Verified Customer

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Let’s just start it off by saying Brain Short is the MAN! !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up n !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up no non sense guy just like myself. Thank you Brain and thank you service team Findlay Toyota…. I also have to say the KING of making everything right was Mr John Barr!!!!! This dude went totally above and beyond for my deal and the service that was needed. Another stand up straight forward gentleman. Once again John thank you again I know it was tough but you made it happen. And I can’t forget my salesman Eshaq thank bro I know I was a hard xxx but you are definitely a strong man to deal with my crap. I’m really lost for words this place is awesome!!!!!!! More

by Dkoy22hotmail.com Verified Customer Verified Customer

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Dealership damaged my wheels. The service manager stepped in and had them repaired. They also initially damaged and rounded out my lug nuts. The service manager stepped in and had them repaired. They also initially damaged and rounded out my lug nuts. More

by TONYNGOuc Verified Customer Verified Customer

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Excellent service was in and out in a yiffy always great service thanks for the great turn around tome service thanks for the great turn around tome More

by DDRYNESS Verified Customer Verified Customer

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They figured out my car's problem when 5 other dealerships couldn't. They treated my dog like gold dealerships couldn't. They treated my dog like gold More

by deansable Verified Customer Verified Customer

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Th dealership has the customer concerns first. Very knowledge employees. Everyone was very helpful during the wait. Very knowledge employees. Everyone was very helpful during the wait. More

by zanegray99 Verified Customer Verified Customer

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Richard Castillo has always professionalism and dependability. Thank you Richard thru all these years!!! Thank you dependability. Thank you Richard thru all these years!!! Thank you More

by VICKI_MCMILLAN Verified Customer Verified Customer

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Good personnel and good service. Very good hours of service and good workmanship within the personnel. Very good hours of service and good workmanship within the personnel. More

by JSHOULT Verified Customer Verified Customer

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Dalton was fine but dealing with Cara was an absolute nightmare. She was condescending, rude, aggressive, and her lack of communication was appalling. Terrible representation of Findlay and she’s the rea nightmare. She was condescending, rude, aggressive, and her lack of communication was appalling. Terrible representation of Findlay and she’s the reason why I didn’t give you 5 stars. More

by SERENA_CAREY Verified Customer Verified Customer

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This concerns the body side molding that was installed by Findlay Toyota. The molding was installed at the bottom of the doors where it does no good. I took the car to Findlay and they parked a car very ne Findlay Toyota. The molding was installed at the bottom of the doors where it does no good. I took the car to Findlay and they parked a car very near to mine. When they carefully opened the door of the parked car, they saw that the installed molding did absolutely no good to protect my car. I am asking for a refund for the parts and labor cost of the body side molding. If I don’t hear from Findlay soon, I will be escalating this complaint. More

by Jerry from las vegas Verified Customer Verified Customer

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