Check out Brian Shafer's reviews on DealerRater

October 20, 2024

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Employee Rating

Was a great experience working with the team at Shottenkirk. Response was timely when service request was made. Shottenkirk. Response was timely when service request was made. More

by SDSCHERB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 21, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2024

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Employee Rating

I had a great service experience. The Service Advisor explained everything needed to keep my vehicle maintained. The Service Advisor explained everything needed to keep my vehicle maintained. More

by QTHUNDR80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 21, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

October 20, 2024

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They were courteous and efficient. They provided a loaner since I had a fuel pump recall. I used a mailer coupon for an oil change and wheel rotation which made it a good deal. Fini They provided a loaner since I had a fuel pump recall. I used a mailer coupon for an oil change and wheel rotation which made it a good deal. Finished on time and provided good service. More

by RODLEDGE6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 21, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 12, 2024

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Employee Rating

This is the best service department always so helpful and informative. They do not try to push unnecessary repairs like most other service departments I’ve been to. informative. They do not try to push unnecessary repairs like most other service departments I’ve been to. More

by CARONSHANKLES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 11, 2024

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Always helpful, friendly, and they take excellent care of my service needs. I’m an Acura fan! my service needs. I’m an Acura fan! More

by RENEETRAY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Oct 14, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 11, 2024

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Employee Rating

Excellent service! Mr Brian Shafer gave me a very clear explanation about the problem of cars. The Car runs very well after the service. Mr Brian Shafer gave me a very clear explanation about the problem of cars. The Car runs very well after the service. More

by HUANGW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 11, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 10, 2024

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It was very quick service. He was courteous and explained everything to me. Thank you He was courteous and explained everything to me. Thank you More

by SHERRIALFORD50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Oct 11, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 09, 2024

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Employee Rating

Very professional and quick. My first service with this car, although I would have preferred to get the oil changed long before 9000 miles. The service was great. My first service with this car, although I would have preferred to get the oil changed long before 9000 miles. The service was great. More

by WOODROWENGLISH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Oct 10, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Acura Huntsville

October 05, 2024

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I haven’t received any service discount offers since Shottenkirk took over from Damson……. Thru email or otherwise! Shottenkirk took over from Damson……. Thru email or otherwise! More

by ORALIE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 07, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Acura Huntsville

October 05, 2024

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Employee Rating

They did a great job and we were very pleased with the word and time frame it was accomplished. word and time frame it was accomplished. More

by SUSANTBIDWELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Oct 07, 2024 -

Shottenkirk Acura Huntsville responded

SUSAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!