This dealership’s customer service is exceptional!
They always ask what they can do to assist with any service needed or any concerns we have. Five star service with a smile!
They always ask what they can do to assist with any service needed or any concerns we have. Five star service with a smile!
More
by ?
Service Price Transparency
Aug 21, 2026 -
Shottenkirk Acura Huntsville responded
Your note about us always asking how we can help during the service on your Acura MDX reflects the proactive care we aim to provide. Hearing that you experienced five-star service with a smile means a lot to our service team.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
I have an Acura mdx.
I've worked with Shottenkirk since I've had the vehicle. Alan C. is my service advisor. He's very organized, courteous, and communicative, and doesn'
I've worked with Shottenkirk since I've had the vehicle. Alan C. is my service advisor. He's very organized, courteous, and communicative, and doesn't try to upsell. Treats me like an individual customer and person. The entire team seems like-minded. Also, there are nearby restaurants and amenities. You don't have to stay in their waiting room.
Also, Shottenkirk will take you home or where you need to be. No complaints whatsoever. I think I will stay with the Acura brand and probably the mdx... maybe an EV model. This will be the first and maybe only place I look for my next car.
More
by Ibeji Opo
Service Price Transparency
Aug 20, 2026 -
Shottenkirk Acura Huntsville responded
Highlighting how Alan treated you with polite, well-organized service and kept you informed really reflects our goal of personalized care. Our team is pleased we could provide transportation to wherever you needed while servicing your Acura MDX. We’re honored to be your first choice for service and future Acura purchases.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Excellent Service as always.
Courtesy of a loan car a ride a other accommodations is a realm bonus for any business
Courtesy of a loan car a ride a other accommodations is a realm bonus for any business
More
by HAE
Service Price Transparency
Aug 18, 2026 -
Shottenkirk Acura Huntsville responded
Knowing our service met your expectations again is rewarding. We’re glad the loaner car, shuttle ride, and other accommodations felt like a real bonus during your service on your Acura TLX.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Superior diagnostic skills to resolve a slight gear
shifting hesitation with the transmission. Thank You for good technical support.
shifting hesitation with the transmission. Thank You for good technical support.
More
by Bamacolt
Aug 10, 2026 -
Shottenkirk Acura Huntsville responded
We’re glad our diagnostic work resolved the gear-shifting hesitation on your Acura MDX. Knowing our technical support met your needs means a lot to our service team.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Excellent service!
! Would recommend Shottenkirk for sales and service!! Happy with the ACCURA I purchased, my salesman and the friendly helpful staff.
! Would recommend Shottenkirk for sales and service!! Happy with the ACCURA I purchased, my salesman and the friendly helpful staff.
More
by Judith Owensby
Aug 07, 2026 -
Shottenkirk Acura Huntsville responded
Your Acura RDX is in great hands. It’s rewarding to know you found our staff friendly and helpful. Hearing you’d recommend us for both sales and service means a lot to our team.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
I was greeted by the service writer Nick as I arrived
early and serviced immediately.
early and serviced immediately.
More
by Larry Winnett
Service Price Transparency
Jul 31, 2026 -
Shottenkirk Acura Huntsville responded
Alan and our service team are glad you could arrive early and have your Acura MDX serviced right away. Please let us know if there’s anything else we can help you with.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
Clean, Courteous, informative, professional, personable
staff.
Bought an MDX, had first oil change/checkup; as expected, excellent.
Had the old TSX in for routine repairs; again, love Shottenkirk Acu
staff.
Bought an MDX, had first oil change/checkup; as expected, excellent.
Had the old TSX in for routine repairs; again, love Shottenkirk Acura!
More
by tomsandy.ross
Service Price Transparency
Jul 29, 2026 -
Shottenkirk Acura Huntsville responded
Thank you for highlighting our team’s cleanliness and professional, personable service. We’re delighted your MDX’s first oil change and your TSX’s routine repairs met expectations. We look forward to caring for your Acura vehicles again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
We are a frequent client of Shottenkirk Acura.
We have never had any experience less than outstanding.
Alan, in Service, is our go to service writer, his customer service skills are exceptio
We have never had any experience less than outstanding.
Alan, in Service, is our go to service writer, his customer service skills are exceptional! He is a true asset to the dealership.
More
by 200anahalf
Service Price Transparency
Jul 08, 2026 -
Shottenkirk Acura Huntsville responded
Thank you for your loyalty and for choosing us to service your Acura. Alan will be delighted by your kind words about his exceptional customer service. We look forward to providing you with more outstanding experiences.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
I’m a repeat customer because I’ve always been pleased
with the auto’s I purchase as well as the service after the sale.
with the auto’s I purchase as well as the service after the sale.
More
by bankergaj
Jul 08, 2026 -
Shottenkirk Acura Huntsville responded
Thank you for trusting us again with your Acura purchases. We’re glad our service after the sale has kept you pleased and look forward to your next visit.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!
I have being using this dealership for many years.
I trust them to service or fix my car and do an excellent job. They have always been honest with me, so I trust them to do what they say. They hav
I trust them to service or fix my car and do an excellent job. They have always been honest with me, so I trust them to do what they say. They have always kept my cars running and in excellent condition!!
More
by Bobbienmitchell
Service Price Transparency
Jun 30, 2026 -
Shottenkirk Acura Huntsville responded
Your trust over many years means a great deal to our team. We’re glad our honest service has kept your Acura TL running smoothly. Thank you for relying on us to care for your vehicle.
We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!