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Brian Shafer
Brian Shafer at Shottenkirk Acura Huntsville

Brian Shafer

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

4.9
118 Reviews
4.9

118 Reviews

Write a Review

118 Reviews of Brian Shafer

June 27, 2024

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Bought car new at Shottenkirk (Jerry Damson) and all service performed at this dealership. Have been completely satisfied and will continue with this dealership. Have total trust in Brian Shafer. More

by DENNISGYOUNG
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Yes
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Jun 28, 2024

Shottenkirk Acura Huntsville responded

DENNIS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

June 21, 2024

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The staff is always prompt and great to keep me updated on the status of my vehicle. They are very professional and explain everything in detail! More

by RPEPPERS965
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Yes
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Jun 24, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

June 20, 2024

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Brian and the team were very helpful and were able to get my windshield replaced in a very timely manner. More

by Acura@GMC
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Jun 21, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 17, 2024

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Brian was great, very helpful. Was in an out in a timely manner. pleased with my visit. More

by MACURDY
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Yes
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Jun 17, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 16, 2024

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Everyone is great to work with from sales to service and I would recommend, great! More

by DUETDOGS
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Yes
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Jun 17, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

June 15, 2024

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Brian did a great job of welcoming me to my initial service and explained everything they performed and checked. More

by ROY_CAFFEY
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Yes
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Jun 17, 2024

Shottenkirk Acura Huntsville responded

ROY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 13, 2024

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Alan is the best service advisor in the United States. I will never take my Acura to anyone else. More

by aaustin.andrew
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Jun 14, 2024

Shottenkirk Acura Huntsville responded

aaustin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 11, 2024

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Very professional. No up charges. Honest about the repairs and preventative maintenance that was required. More

by FRITZ.GORDON101
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Jun 12, 2024

Shottenkirk Acura Huntsville responded

FRITZ, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

June 11, 2024

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My service experience was excellent, but I would suggest informing customers of the 4% charge on all credit card transactions. So there is an option ahead of payment to decide if one preferred to pay cash, More

by OGLEJAME3
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Yes
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Jun 12, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

June 11, 2024

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An excellent dealership with excellent service. All the service people there are always great. Thank you! More

by MIKE.TURNER
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Recommend Dealer
Yes
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Jun 12, 2024

Shottenkirk Acura Huntsville responded

MIKE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

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