Brian Shafer
Brian Shafer at Shottenkirk Acura Huntsville

Brian Shafer

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

4.9
160 Reviews
4.9

160 Reviews

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160 Reviews of Brian Shafer

September 15, 2025

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Each time I come to your facility, I am greeted with courtesy, polite and professional workers. Services are completed within a reasonable time. Water, food and other items are always available . More

by Wilma Audtin
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Recommend Dealer
Yes
Sep 15, 2025

Shottenkirk Acura Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Acura Huntsville. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

September 14, 2025

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I always have a great experience with Shottenkirk Acura. Alan has always been so helpful and the service I receive has been top notch. I wouldn’t trust my car with anyone else! More

by Looking For a Deal
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Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

Sep 14, 2025

Shottenkirk Acura Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

September 12, 2025

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We have always received excellent service at Shottenkirk Acura. Every service writer we have interacted with has been polite, courteous and knowledgeable. Service is always quick. Scheduling service More

by 200anahalf
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Recommend Dealer
Yes
Sep 12, 2025

Shottenkirk Acura Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Acura Huntsville. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

August 23, 2025

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Overall greatness in every aspect is how I rank Shottenkirk Acura. Allen in service is professional, knowledgeable and courteous during every service visit there. He is the face of great customer s More

by elvert.marsh
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Recommend Dealer
Yes
Aug 23, 2025

Shottenkirk Acura Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

July 31, 2025

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My A/C had quit cooling. They quickly diagnosed the problem and repaired it. I couldn’t be happier with their work. More

by msnldub
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Recommend Dealer
Yes
Jul 31, 2025

Shottenkirk Acura Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Acura Huntsville!

July 10, 2025

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Love this place and the people who work there 10 👍🏻 up. Alan is the best!!! More

by shelia256
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Recommend Dealer
Yes
Jul 11, 2025

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

June 11, 2025

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I had a great experience. My service rep greeted my and confirmed what I needed done. Also told me it was one service that I didn’t need! More

by Roux77
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Recommend Dealer
Yes

Other Employees Tagged: Kennie Conley

Jun 12, 2025

Shottenkirk Acura Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

October 20, 2024

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They were courteous and efficient. They provided a loaner since I had a fuel pump recall. I used a mailer coupon for an oil change and wheel rotation which made it a good deal. Fini More

by RODLEDGE6
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Recommend Dealer
Yes
Oct 21, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2024

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Was a great experience working with the team at Shottenkirk. Response was timely when service request was made. More

by SDSCHERB
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 21, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2024

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Employee Rating

I had a great service experience. The Service Advisor explained everything needed to keep my vehicle maintained. More

by QTHUNDR80
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 21, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

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