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Brian Reich
Brian Reich at Germain Volvo Cars South Hills

Brian Reich

Service Advisor

Germain Volvo Cars South Hills

2411 Washington Road
Canonsburg, PA 15317

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Brian Reich

August 13, 2026

Dealership Rating
Employee Rating

Always keep you informed of work progress or delays, always work with your schedule and make sure you have a loaner car More

by BLUEANGEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Makenna Kozich, Kevin Fritz, Jake Spencer

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Aug 14, 2026

Germain Volvo Cars South Hills responded

Thank you for letting us know that our team continues to ensure your overall satisfaction. We truly value your business and look forward to welcoming you back for more amazing service visits. Best Regards, Danielle Shinsky General Manager

July 15, 2026

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Employee Rating

Every time I come, separate price applications bother me a lot, and when making an appointment on the phone, the person I talk to gives another price. When it comes to the service, they get another price. T More

by kameraras2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Fritz, Jake Spencer

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Aug 10, 2026

Germain Volvo Cars South Hills responded

We are sorry to learn of your disappointment with your service visit and would like to personally speak with you regarding this matter. Unfortunately, we have been unable to locate your account using your username. Please give me a call so we may discuss and see how I may assist. Thank you. Best Regards, Danielle Shinsky General Manager dshinsky@germaincars.com 724-949-1551

July 11, 2026

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Employee Rating

Very professional and great customer service! Answered all of our questions and concerns. Communication is A+. More

by cynpas101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mirza Becevic, Kevin Fritz, Jake Spencer

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Jul 13, 2026

Germain Volvo Cars South Hills responded

Thank you for taking the time to share your positive and informative service experience. See you down the road. Best Regards, Danielle Shinsky General Manager

July 06, 2026

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Employee Rating

All of the staff at Germain Volvo are very helpful and friendly, plus the whole place is so clean from the parking lot to the restrooms it shows that they really care. More

by d.t.kessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Fritz, Jake Spencer

Print
Jul 09, 2026

Germain Volvo Cars South Hills responded

Thank you for your wonderful feedback! We’re delighted to hear that our team provided helpful and friendly service and that you noticed the care we put into maintaining a welcoming environment. We appreciate your kind words and look forward to continuing to provide a great experience at Germain Volvo. Best Regards, Danielle Shinsky General Manager

June 30, 2026

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Employee Rating

Efficient and courteous service. .. as always, everyone went above and beyond. Thank you for everything. More

by klgiesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Fritz, Jake Spencer

Print
Jul 09, 2026

Germain Volvo Cars South Hills responded

Thank you for your continued trust and kind words! We’re pleased to hear our team provided efficient and courteous service and went above and beyond to make your experience a great one. We truly appreciate your business and look forward to assisting you again in the future. Best Regards, Danielle Shinsky General Manager

June 26, 2026

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Employee Rating

Service staff are always friendly and welcoming. I appreciate the manner in which they keep me updated on the status of my vehicle. The clean loaner vehicles are appreciated. More

by ginalureecotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Spencer

Print
Jul 09, 2026

Germain Volvo Cars South Hills responded

Thank you for your kind feedback! We’re pleased to hear our team provides friendly, welcoming service and keeps you informed throughout your visit. We appreciate your business and are glad our loaner vehicles help make your experience convenient. Best Regards, Danielle Shinsky General Manager

June 26, 2026

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Employee Rating

Efficient and courteous service for the summer special. Fritz and mechanic were, as usual, outstanding. More

by SIEG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Fritz, Jake Spencer

Print
Jun 26, 2026

Germain Volvo Cars South Hills responded

Our team appreciates your business and positive feedback. Fritz works hard to provide our guests with a quality service experience. Best Regards, Danielle Shinsky General Manager

June 25, 2026

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Employee Rating

I needed my 35,000 mile service done on my SUV. I was able to get it scheduled with a loaner car within a week. I needed some tutoring on how to reset the low tire pressure indicator. Brian showed More

by sasargentine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 26, 2026

Germain Volvo Cars South Hills responded

Thank you for your business and wonderful feedback! We're delighted Brian provided helpful guidance and kept you informed throughout your visit. We're glad the loaner, service updates, and same-day completion made for a great experience. We appreciate your trust and look forward to serving you again! Best Regards, Danielle Shinsky General Manager

June 24, 2026

Dealership Rating
Employee Rating

The employees were very helpful and very nice. The dealership was very well-maintained. Thanks More

by JMTRETINIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 25, 2026

Germain Volvo Cars South Hills responded

We appreciate your business and positive feedback. Our team is committed to delivering a high-quality experience at every touchpoint. Best Regards, Danielle Shinsky General Manager

June 11, 2026

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Employee Rating

Outstanding! The employees are welcoming, very kind, and efficient. Thank you for the good service. More

by HVCASTURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 12, 2026

Germain Volvo Cars South Hills responded

We are so fortunate to have a team that puts customer satisfaction as its top priority. Thank you for letting us know you enjoyed a 5-star experience. We hope you will return for another amazing visit. Best Regards, Danielle Shinsky General Manager

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