Brian Pelletier | Page 9

Ferman does a good job . Very professional, friendly people . However, the business person , one who completed the paperwork, was not professional or friendly. Also , I was the only person buying a car people . However, the business person , one who completed the paperwork, was not professional or friendly. Also , I was the only person buying a car last Sunday. Yet it took 30 minutes for him to see me . More

by 1jbnole Verified Customer Verified Customer

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Excellent Service! Courteous and responsive from start to finish. Highly recommend this dealership. We have purchased several cars from them. to finish. Highly recommend this dealership. We have purchased several cars from them. More

by abpinera Verified Customer Verified Customer

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Was not very happy with my experience. My service advisor Eno was really nice, but the constant misdiagnosis to find out I had a bad engine after spending way to much money and time, along with multiple trip Eno was really nice, but the constant misdiagnosis to find out I had a bad engine after spending way to much money and time, along with multiple trips to Ferman, will not be back. More

by babyrattlesnake2 Verified Customer Verified Customer

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Excellent professional service all the way through the salesperson (Tyler) to the manager (Brian) and the financial advisor (Jarod) salesperson (Tyler) to the manager (Brian) and the financial advisor (Jarod) More

by Nicola Verified Customer Verified Customer

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Great experience with several of the service advisors and management. I’ve used service several times and each time I had a great experience. I highly recommend the Ferman BMW Service department for all your management. I’ve used service several times and each time I had a great experience. I highly recommend the Ferman BMW Service department for all your maintenance and repairs. More

by Laurindo Muniz Verified Customer Verified Customer

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Great friendly service, they're attention to detail is phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. More

by jorgemoreno Verified Customer Verified Customer

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Great experience, great service, and wonderful staff!! Would return for service!! Would recommend to other friends who need service great store! Five out of Five Would return for service!! Would recommend to other friends who need service great store! Five out of Five More

by dylanjmills Verified Customer Verified Customer

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Ferman BMW Service never disappoints! The entire Ferman BMW Service never disappoints! The entire department is always willing to help. Jamie Annese always goes over and above to make the experi Ferman BMW Service never disappoints! The entire department is always willing to help. Jamie Annese always goes over and above to make the experience Exceptional. Extraordinary Service Drives The Sales Department to success. Thank You Jamie, Brian P. and the entire staff. It’s almost time for another. Have Alan M. call me he soon. Joe R. More

by devildogjoer Verified Customer Verified Customer

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I am a returning customer. I own a 2000 Z3 which I love. My car needed air conditioning service, an oil gasket replacement, and an oil change. Mr. Pelletier was very helpful, listening patiently to my conce My car needed air conditioning service, an oil gasket replacement, and an oil change. Mr. Pelletier was very helpful, listening patiently to my concerns, and addressing them diligently. I am very satisfied with the service. Ferman BMW brought my 20 year old car back to life and I am thankful. Brian in service was also very nice and helpful. I recommend Ferman BMW 100%. More

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Overall great couple of gentlemen. The team was very efficient and answered all the questions we had. Gary Mack was with us the whole time we were going they the process of purchasing. Was in touch with efficient and answered all the questions we had. Gary Mack was with us the whole time we were going they the process of purchasing. Was in touch with me all weekend and got my car up on the lift at 4:30pm to get some pictures of the under carriage to reassure me of any possible major rust damage. The manager worked with to help get us to where we needed to be price wise. Thanks for the great service. More

by BRIANTURBIVILLE2 Verified Customer Verified Customer

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