Brian Nerka | Page 25

Great sales experience, no pressure! I was very impressed with my experience buying a vehicle from this dealership. My salesman, Mike, and finance guy, Brian were very friendly and profe I was very impressed with my experience buying a vehicle from this dealership. My salesman, Mike, and finance guy, Brian were very friendly and professional and even stayed late (even more so to unblock me since I apparently can't figure out how to park in the correct area!) so I could close the deal! There was some minor body work that needed to be done before I was able to take the vehicle, but I got it sooner than expected and it was perfect! I am very happy with the vehicle I bought and the great deal I got it for! When I am ready for my next vehicle, this will be the first place I contact! Thank you all for the great experience! More

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This is my second Kia purchase from this dealership , and I would say that this dealership does not pressure the buyer, and they make the car buying experience enjoyable, you walk away feeling that yo , and I would say that this dealership does not pressure the buyer, and they make the car buying experience enjoyable, you walk away feeling that you made the right choice and got the right or best price. Mary Cerecedes took real good care of my first Kia, John Pellerzi the salesman of my second Kia, just asked what I was looking to purchase, and then he showed me the selections and let me make my choice. John is awesome, friendly, and very personable, and does not pressure anyone, he is low key and relaxed. Brian Nerka, the Business manager, worked well with the salesman, and is very friendly. There were no coercion by Brian to make additional additions, when I was satisfied whit my selection, he presented me with the paper work and it was sign and go. More

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"First time a dealership was fun" From the moment I walked in through the doors and left with my brand new keys to my Nissan Rogue I was constantly given a smile. People who were not e From the moment I walked in through the doors and left with my brand new keys to my Nissan Rogue I was constantly given a smile. People who were not evening servicing me would ask, "how are ya, do you need anything?" I have bought from this Luther prior but however the experience I had this time was a perfect 10! Thank you Scott, Dave, Bryan and even Rich :-) you guys are constantly amazing me with your outstanding customer service! More

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Brand New Buyer wtih Amazing Deal! I came into Luther Nissan Kia simply wanting to test drive a Kia Rio, and walked out that very day with a new vehicle AND piece of mind as a first tim I came into Luther Nissan Kia simply wanting to test drive a Kia Rio, and walked out that very day with a new vehicle AND piece of mind as a first time buyer! The employees I met with (Stephen Cornell and Brian Nerka) did an excellent job taking care of me! They answered all of my questions, broke down the process for me, and I was able to walk out of the dealership with an amazing deal! They really work with you -- especially if you're on a budget! I would definitely recommend this dealership to another first time buyer! More

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Great experience on new Pathfinder lease I originally contacted this dealership to confirm the price of the lease I was signing up for was a good one. I was not actually in "car shopping" mod I originally contacted this dealership to confirm the price of the lease I was signing up for was a good one. I was not actually in "car shopping" mode, as my lease still had 2 months to go. When I spoke with Igor, I was very up front that I was in the final stages with another dealer. However, when he returned my call with a monthly payment quote $75 lower than the other dealer, I was inclined to listen. (Especially considering I had not shared the other dealer's price with him.) After some further discussion with the other dealer, I ended up back with Luther and Igor, as they again, were willing to lower the monthly payment. Regarding my experience with Igor, I appreciated his efforts giving me a competitive quote the first time. (This was especially disappointing of the other dealer, as this would have been my third lease with them.) He was fantastic to work with, prompt with responses, and also low pressure. Not once did he make me feel guilty for price shopping or pressure me to come in immediately and sign paperwork. I would not hesitate to work with him on another vehicle purchase, when that time comes. Lastly, not only did I feel I received a fair price from Luther, but as silly as it sounds, the gas card and $250 gift card towards service, parts, accessories, in addition to $5 car washes and fuel savings card at Holiday certainly were nice bonuses. Nice touch Luther Nissan Kia. More

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Seamless Experience I walked in because I had driven a Kia Soul before and I had a little time before my next appointment in the area of Luther Nissan and Kia. I thought I walked in because I had driven a Kia Soul before and I had a little time before my next appointment in the area of Luther Nissan and Kia. I thought I would start there in my search for any car that I could qualify for that had great gas mileage and a payment below $300. I really didn't care about car, style, color etc. Tom Hagmeier met me at the door and said lets get some information. I sat down with only 20 minutes time available before my appointment. Tom took my information, introduced me to Dave Ramy and they asked when I could come back. I said Monday, they said if I could come back that evening they would have all my information processed but my appointment went until 8:30pm and they both said they would wait for me even if I could not get back til closer to 9pm. I made it back and Dave asked me he can get me in a Kia Soul or Rio to meet my requirements, he asked do you want Manual or Automatic and what color I want. I told him Manual because I know it is less expensive and told him it didn't matter what color. Dave and Tom said they had one in stock in Alien Green and that was the color that if I had a choice would have selected. I was so happy. Tom and I took a test drive and within 30 minutes I was driving home in my new Kia Soul. I have had all kinds of follow-up from the dealer and Tom and it was the most seamless experience I have ever experienced. Thank you Luther Nissan on Kia. I love my car and I am so happy. More

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I really like my new car, My JOB LOVE IT!!!!! I do have problems figuring out where my miles gauge is at. However, John, Brian, Neil, and David Jr. have help me and did they best to get a car that fix my n problems figuring out where my miles gauge is at. However, John, Brian, Neil, and David Jr. have help me and did they best to get a car that fix my needs and budget. I really Thank them a lot. I will bring more people for them for more business More

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Excellent service. Came in with a idea and what I wanted and walked out with more than I expected. I am thrilled with my Acura MDX and it has helped to get me through this awful MN winter! I don't mind driv and walked out with more than I expected. I am thrilled with my Acura MDX and it has helped to get me through this awful MN winter! I don't mind driving in the snow anymore. More

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John was very helpful finding the exact Nissan Rogue model and specs we wanted to go with. The overall process and transaction went very smooth and i would definitely buy from Luther Nissan again. model and specs we wanted to go with. The overall process and transaction went very smooth and i would definitely buy from Luther Nissan again. More

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I recently purchased my second vehicle (Kia Optima) from this dealership. My first purchase was also with this dealership (Nissan Altima). Each purchase experience from start to finish has been superb!!!! A this dealership. My first purchase was also with this dealership (Nissan Altima). Each purchase experience from start to finish has been superb!!!! At Luther Nissan - Kia of IGH, customers are treated like they family. I have always felt appreciated, i received the best value, and overall world class customer service. Thank you for everything Joe, Rich, and Brian! More

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