Brian McCoy | Page 33

JJP 2019-05-14 Service is beyond superb. My wife owns a MB and has been using your service for years. Recently I became a member of the MB family; she told me to get Service is beyond superb. My wife owns a MB and has been using your service for years. Recently I became a member of the MB family; she told me to get the same Service Manage that she used. Brian McCoy is by far the most thorough and professional Service Manager I have ever dealt with. What's the old saying - "...leave no stone unturned?" I had a very strange issue with my M-class, and Brian xxxx near disemboweled the vesicle in his attempt to solve the problem. Fortunately he found nothing, so we wrote it off as a fluke. But I was so impressed by his work ethic that I would recommend Princeton MB ANYONE. (As long as they get Brian for a Service Manager) More

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Service During my recent experience with your service department I left feeling very satisfied with the manner in which the service was handled. Brien, our s During my recent experience with your service department I left feeling very satisfied with the manner in which the service was handled. Brien, our service rep., was polite, efficient, and helpful and we enjoy having him as our rep. He had everything planned ahead of our visit and all went very smoothly thanks to his foresight. We look forward to our next visit. More

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Service Very knowledgeable, professional and efficient. Always the nest service at MB of Princeton. Needed 3 year service and a recall for correction. Brian a Very knowledgeable, professional and efficient. Always the nest service at MB of Princeton. Needed 3 year service and a recall for correction. Brian always does a great job. More

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1 year service Totally fine. Brought my car in night before, got a loaner , my car was finished by noon. PRINCETON MB made it easy. No glitches, fully satisfied wit Totally fine. Brought my car in night before, got a loaner , my car was finished by noon. PRINCETON MB made it easy. No glitches, fully satisfied with my service More

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An Excellent Dealership! I just had another, typical, excellent service experience with Mercedes Benz of Princeton! I'm a long-time client of this dealership, and I keep comin I just had another, typical, excellent service experience with Mercedes Benz of Princeton! I'm a long-time client of this dealership, and I keep coming back because of the quality of the product and the quality of the people at the dealership. I have come to count a number of them as friends, and I feel as if I'm treated as a member of the Mercedes Benz of Princeton family. Service advisor Brian McCoy was thorough and professional in reviewing my service needs, and he kept me abreast of the progress as the day went along. It turned out to be a costly visit, and Tom Knobloch was kind enough to insert himself into the process to work it out. While he wasn't involved in this endeavor, my salesman, Tom Trovas, is always there to help when needed. I wholeheartedly recommend this excellent dealership! More

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Tech assistance A quick call and Robert Lisi was expecting me. He connected my phone to my blue tooth in the car in about 30 seconds. He was very pleasant and help A quick call and Robert Lisi was expecting me. He connected my phone to my blue tooth in the car in about 30 seconds. He was very pleasant and helpful. More

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We love our service manager...Brian McCoy I love my service manager Brian McCoy. We know we can trust Brian to always be fair and keep our cars running well. He is the reason we will always bu I love my service manager Brian McCoy. We know we can trust Brian to always be fair and keep our cars running well. He is the reason we will always buy and service our cars at Princeton Mercedes.. More

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Excellent professional service Puneet was through, knowledge, helpful and courteous. He patiently listened to my preferences and offered me a range of relevant options. He stayed ba Puneet was through, knowledge, helpful and courteous. He patiently listened to my preferences and offered me a range of relevant options. He stayed back till 7pm to complete the transaction on a Friday to my satisfaction! More

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Great experience Great dealership. The best professional workers!!! This is our third Mercedes and no other car compares to this great team of professional works emplo Great dealership. The best professional workers!!! This is our third Mercedes and no other car compares to this great team of professional works employed by Mercedes More

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Great service experience. The entire experience, including scheduling, drop off, loaner car, and pickup was excellent. My loaner car was new, clean and had a full tank of gas The entire experience, including scheduling, drop off, loaner car, and pickup was excellent. My loaner car was new, clean and had a full tank of gas - couldn't ask for more. More

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