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Brian Mattison
Brian Mattison at Gordie Boucher Lincoln of West Allis
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Brian Mattison

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.8
256 Reviews
4.8

256 Reviews

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256 Reviews of Brian Mattison

December 06, 2024

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Employee Rating

They went above and beyond for service helping when my wheel was broken. Won’t take my Lincoln’s anywhere else for service. More

by Stephen H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Roy Reger

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Dec 06, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department, Stephen! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

December 03, 2024

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Employee Rating

in the past we have purchased three vehicles from this dealership, and very pleased with the products. More

by STAUFENBEIL
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Service Time
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Recommend Dealer
Yes
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Dec 04, 2024

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. Brian and our team appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

November 02, 2024

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Employee Rating

Clean, courteous a pleasant atmosphere to be in while waiting for service to be done. I find it easy to make an appointment Bryant, the service manager is usually on top of it and a pleasure to work with More

by madison george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Nov 04, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Madison, and we are thrilled that you found your experience here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

October 03, 2024

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Always friendly, professional and able to accommodate my timing. My car is always serviced correctly and on time. More

by Todd.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Kallas, Roy Reger

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Oct 04, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you, Todd! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

October 03, 2024

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Employee Rating

The work was completed as quickly as possible and to my satisfaction. I was kept appraised of progress. More

by Jspurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Roberto Hernandez, AJ Kallas, Roy Reger

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Oct 04, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

September 30, 2024

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Employee Rating

Easy to do business with, excellent dealer for sales and service any and any auto needs More

by tgarbo1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Anthony Garbo, Roberto Hernandez, AJ Kallas, Roy Reger

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Sep 30, 2024

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

September 29, 2024

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Employee Rating

My family has been leasing new Lincoln’s for the last 20 some odd years. Very pleased with the experience. Greg Miller has been a pleasure to work with over the years. Thank you. More

by NATE32N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Miller

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Sep 29, 2024

Gordie Boucher Lincoln of West Allis responded

Nate, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

September 10, 2024

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Employee Rating

Always get great service here! !They really know how to take care of their customers!! More

by UNCNBELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Sep 10, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

August 31, 2024

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Employee Rating

Boucher is in my opinion the best dealership around - fantastic service- great customer service and support- they exceed all of our expectations! More

by BROOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kifah Barakat, Dawn Kelly, Fred Bomberg, AJ Kallas, Roy Reger

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Sep 02, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

August 29, 2024

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Employee Rating

Dawn is absolutely fabulous. I also have worked with Brian and he is a great guy. My first experience with Roberto and he was very helpful More

by jbug.1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly, Roberto Hernandez

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Aug 29, 2024

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Dawn and Roberto here at Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

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