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Brian Massoll
Brian Massoll at Volkswagen of Naples
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Brian Massoll

Dealer Principal

Volkswagen of Naples

601 Airport Road S
Naples, FL 34104

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4.6
65 Reviews
4.6

65 Reviews

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65 Reviews of Brian Massoll

September 29, 2024

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Employee Rating

My second car from Audi/VW of Naples and will definitely be back. Great service and price! More

by dupreepadgett
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Micky Joy

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Sep 30, 2024

Volkswagen of Naples responded

Thank you for your purchase and for your loyalty to VW of Naples! We have an amazing team who all work towards a common goal of delivering the car and the experience to all of our customers. Enjoy your beautiful new VW!

September 19, 2024

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Yans was amazing. Smoothest purchase ever. Will certainly come back to buy a car again. More

by Todd A.
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Micky Joy, Patti Lowe , Yans Ortega

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Sep 24, 2024

Volkswagen of Naples responded

Thank you Todd for your purchase and for your feedback! Yans is amazing. He knows the process and knows how to seamlessly guide his customers through. Enjoy your beautiful new VW!

September 02, 2024

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Always a great experience with Kyle & the VW of Naples team. We’ve been here for years. More

by SZAKROC1
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Harsh, Micky Joy

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Sep 02, 2024

Volkswagen of Naples responded

Thank you for your loyalty to VW of Naples and for your recent purchase! Kyle is awesome to work with and will try his hardest for his customers. At the end of the day, his goal is to deliver the car and the experience to all of his customers. Enjoy your beautiful new VW!

July 29, 2024

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Always a great experience at Volkswagen of Naples, Joe Oliver has been taking care of me for years but everyone there is incredible! More

by alexlambert11
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Harsh, Ken Moran, Micky Joy, Skip Roth, Mike Williams, Ruben Glamyan, Alyssa Franks, Michael Sarovich , Joe Oliver

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Jul 29, 2024

Volkswagen of Naples responded

Thank you Alex for your purchase and for the 5 stars! Joe Oliver is amazing to work with. He knows the process and knows how to efficiently guide his customers through. Delivering the car and the experience is Joe's ultimate goal. Enjoy your beautiful new VW!

July 26, 2024

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It’s always a great experience. My entire family has VW of Naples cars. They always go over & above! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Schutt, Micky Joy, Mike Williams , Sebastian M., Kyle Harsh

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Jul 26, 2024

Volkswagen of Naples responded

Thank you Scott for your loyalty to VW of Naples and for your accolades! We try our hardest to deliver a world class experience every time you visit our dealership.

July 10, 2024

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I had a wonderful experience working with Dave, Brian and Micky at Naples VW. Would highly recommend their services. More

by Elise P.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Micky Joy, David Trawick

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Jul 11, 2024

Volkswagen of Naples responded

Thank you Elise for your purchase and for your feedback! Dave is awesome to work with and a great listener, trying to find the perfect vehicle based on his customers needs and wants. He imbodies our company philosophy of delivering the car and the experience to his customers. Enjoy your beautiful new VW!

July 09, 2024

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Brian and Nick are the best! ! The best experience I have ever had when buying a car! More

by lizstallings
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nick Salley , Jeremy

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Jul 10, 2024

Volkswagen of Naples responded

Thank you Liz for your purchase and for your accolades! We try our hardest to deliver both the car and the experience to all of our customers and it sounds like we achieved our goal. Enjoy your beautiful new VW!

May 25, 2024

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Excellent, speedy process! Thank you Dylan, Micky, Collin and all others involved! I am a 3rd generation customer with this dealership, and I hope the 4th generation of our fam More

by Dan Moisiu Sr.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Schutt, Micky Joy, Skip Roth , Alex Gonzalez, Dylan Maldonado

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May 28, 2024

Volkswagen of Naples responded

Thank you Dan for your loyalty and for your recent purchase! As you are aware, we do have an amazing team at VW of Naples. They all strive to deliver the car and the experience to all of their customers. Enjoy your beautiful new VW!

May 01, 2024

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Employee Rating

This is our family’s 16th straight car from Naples Audi (and Volkswagen). As in the past it was an excellent experience, Troy Head was friendly, fair and honest - no surprises. Plus, their Service Departme More

by MDURANT0
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Troy Head and Chris Calhoun. 10 stars out of 5 for each!!

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May 02, 2024

Volkswagen of Naples responded

Thank you for your continued loyalty to Audi Naples/ VW of Naples and for your most recent purchase! Troy and Chris are both true professionals and always strive to deliver a world class experience to their customers. We greatly appreciate you being a part of the Audi VW family! Enjoy your new ride!

April 30, 2024

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Employee Rating

I’m sixty nine years old and I’ve bought a lot of cars. I would rate Ruben Glamyan as one of the best and most professional car sales people I have ever dealt with. Ruben is a true gentleman and a pleasure More

by G. Moses
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ruben Glamyan , Alex Gonzalez

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May 01, 2024

Volkswagen of Naples responded

Thank you for your purchaser and for your accolades! Purchasing a car should be a positive experience and Ruben certainly knows how to make that happen. He is a true professional and very customer focused. He knows how to guide his customers efficiently through the sales process. Enjoy your beautiful new VW!

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