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Brian Gerber
Brian Gerber at Gordie Boucher Ford Lincoln of Janesville
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Brian Gerber

Mazda Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
38 Reviews
4.9

38 Reviews

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38 Reviews of Brian Gerber

February 03, 2025

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Employee Rating

I have been a customer of Gordie Bouchers for 25 + years. I always receive great customer service. Brian is always welcoming and friendly! More

by SJONESFRENCH
Recommend Dealer
Yes
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Feb 03, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

February 01, 2025

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Brian is always friendly and accommodating whenever I need work done. Works with my crazy schedule to get my truck done in a timely matter. Very professional. More

by tlund
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Recommend Dealer
Yes
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Feb 03, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

January 31, 2025

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Great service! Scheduling was easy and work was done on time and met my satisfaction. More

by THOR54
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis

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Jan 31, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! Tim, Brian, and our team sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

January 30, 2025

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It was a good service, and all the time, Brian was gentle and clear with the explanations More

by Saraisalgado
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Recommend Dealer
Yes
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Jan 31, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

January 30, 2025

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Employee Rating

Great team. Great communication. Great service. Great accomodations and extras. So glad I bought a car from this team. More

by TERESA.ANN.DELONG
Service Price Transparency
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Recommend Dealer
Yes
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Jan 30, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It's wonderful to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

January 28, 2025

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Jeff is a very knowledgeable service advisor. All service advisors are kind and helpful. Service technicians are very experienced with troubleshooting and repairs. More

by tazz6285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Jeremy Snow, Jake Timm

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Jan 28, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Jeff here at Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

January 25, 2025

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Employee Rating

People Friendly Clean Dealership Very Helpful Flexible Hours Variety Of Cars an Truck's Good Service Department More

by WILMA.ZOMER63
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Zipperer, Elisha Lone, Dakota Schmaling, Phil Zoul

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Jan 26, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Wilma, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

January 24, 2025

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Excellent service and customer care is why I keep coming back. It’s a bit of a drive for me, but always worth it. More

by joeycoleson
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Recommend Dealer
Yes
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Jan 24, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Joey, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

January 19, 2025

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Employee Rating

I had a small problem. I didnt have an appointment but they got me right in and it only took about 30 minuts.I dont know the name of the salesperson who helped me. More

by SEMMENS27
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

January 19, 2025

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Employee Rating

Brian is awesome , very knowledgeable , very personable. He listens to my concerns & takes care of my car the way I do while it is at the dealership. Thank you so much Brian More

by lkgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis

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Jan 20, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

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