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Brian Gerber
Brian Gerber at Gordie Boucher Ford Lincoln of Janesville
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Brian Gerber

Mazda Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Brian Gerber

April 18, 2025

Dealership Rating
Employee Rating

Professional, kind, caring, thorough, timely, excellent Professional, kind, caring, thorough, timely, excellent Professional, kind, caring, thorough, timely, excellent More

by Catarina.Jongeward
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

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Apr 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 10, 2025

Dealership Rating
Employee Rating

Great new facility and always on schedule and very nice people. But scheduling on website is a little clumsy but works. More

by JULIETESLUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

April 10, 2025

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Employee Rating

The guy was very nice and kept me informed. He made my waiting more easy and enjoyable. More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

April 10, 2025

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Employee Rating

Very nice, took the time to talk over any possible issues due to the age of the car. Handled car with care. Was time efficient. More

by jam41280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Jake Timm, Edgar Delgado

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Apr 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 09, 2025

Dealership Rating
Employee Rating

The only place I go to buy a car and/or have my car serviced is Gordie Boucher. More

by STRGZR21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis

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Apr 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 09, 2025

Dealership Rating
Employee Rating

Very easy and efficient process I’m getting my Ford bronco fixed in Janesville. Also very quick process. Dakota was very helpful during the process More

by Sebastiano3606
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Jake Timm, Edgar Delgado

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Apr 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 09, 2025

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Employee Rating

Every time I do this survey survey, I always wanna say that I get the best service from Kim all the guys at the service department are just the best very professional and very good at what they do More

by dpwpops1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis

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Apr 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

April 06, 2025

Dealership Rating
Employee Rating

Very nice people. Easy to make an appointment and nice clean facilities. Would recommend to a friend More

by rhinojeffson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Jake Timm, Edgar Delgado

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Apr 06, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 05, 2025

Dealership Rating
Employee Rating

Very accommodating - I went in with a tire light on, they found I had a nail in my tire and immediately had a technician waiting for me to fix it and was able to complete oil change/tore rotation service at More

by Ninaperona
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

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Apr 05, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

April 02, 2025

Dealership Rating
Employee Rating

I had a great experience. Everyone was very friendly and helpful without pressuring me. I am very happy with my new car. More

by PEGGYSILKAITIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Charlet, Steve Borchardt, Ted Harris, Tim Lewis, Shawn Feldman, Katie Chesebro , Ron Blum, Final papers (not sure of name)

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Apr 02, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Here at Gordie Boucher Ford Lincoln of Janesville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ted Harris General Sales Manager 608-754-5511

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