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Brian Gerber
Brian Gerber at Gordie Boucher Ford Lincoln of Janesville
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Brian Gerber

Mazda Service Advisor

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Brian Gerber

March 11, 2025

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Employee Rating

Fast, friendly, and not pushy. The new facility is by far the best experience I've had with respect to dealership servicing. I will definitely be back for service and new car needs More

by wessonbz
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

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Mar 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Sean Tompkins Service Manager 608-754-5511

March 05, 2025

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Employee Rating

They say they put new parts on your car but they don't. They said they put new rotors on my truck but they just ground them down and when they heat up again they worp. And My brake shoes move back and fort More

by ROBERTSTOLL431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Guy that took Brian spot. Rate him a #1 the don't want to listen to anybody.

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Mar 08, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Robert, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sean Tompkins Service Manager 608-754-5511

March 04, 2025

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Employee Rating

I was greeted by a friendly gentleman and they took my keys and off I went. Came back from lunch and my vehicle was sitting right out front. Everything was great, but I kinda thought there was a complimen More

by PJRiley
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian and our team met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

February 28, 2025

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excellent people, good service department, very friendly staff, clean shop and show room. would recommend to friends More

by HAROLDJ1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran

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Feb 28, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team, Harold. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

February 27, 2025

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Employee Rating

Clean, professional and attentive. Always friendly and I would refer anyone to the dealership. Very pleased with the whole relationship experience More

by MMKA03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Feldman , Joe Zipperer

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Feb 27, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

February 27, 2025

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Employee Rating

I've always gotten great service from Brian and his technician Mike Thank you very much More

by dmurwin
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Workmanship
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Recommend Dealer
Yes
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Feb 28, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Brian and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

February 22, 2025

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Employee Rating

Recall was easy to take of and they got me in within of when I got the notication of recall. Always pleasure dealing with everyone at this dealership. More

by REBECCAZUPO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Laura Derose, Jake Timm , Jeremy Snow

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Feb 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Rebecca, Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

February 22, 2025

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Employee Rating

Joe Zipperer worked hard to find our requirements on a FORD F150…color, trim package, options. More

by Truck Man
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Zipperer

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Feb 23, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

February 18, 2025

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Employee Rating

Very helpful. I can get my car in quickly for repairs. Easy to deal with. I highly recommend this dealer for all service and buying. More

by SUITERTANYA2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Derose

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Feb 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Tanya, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

February 15, 2025

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Employee Rating

My recent service appointment was great. Everyone was very friendly and professional. I definitely recommend them. More

by mindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mindi, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

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