Brian Ferreira

On Friday, 9/22/23, I purchased a brand new 2024 Honda Accord Touring Hybrid from Alex Alves, who was my Sales Specialist. My experience working with Alex was EXCELLENT! He was Knowledgeable about the ne Accord Touring Hybrid from Alex Alves, who was my Sales Specialist. My experience working with Alex was EXCELLENT! He was Knowledgeable about the new Accord I wanted; he was courteous; friendly, and professional. Furthermore, he was knowledgeable in regards to the financing portion of the sales experience. He helped me to make informed decisions. He was an absolute pleasure to deal with. He also came through with EVERYTHING he promised about the deal to as close to perfect as possible. He was EXCELLENT! Alex was approachable; easy to get in contact with and provided excellent follow up. I’ve been buying brand new cars now for a long time. Since 1989, I’ve purchased 27 brand new cars. I have to share that the car buying experience is as equally as important as the level of happiness with the car you’ve chosen. Colonial Honda of Dartmouth provided a stress free buying experience, with supportive staff, that maid you feel like family. No high pressure sales issues at Colonial Honda. I found the environment relaxing, and friendly. I truly enjoyed my sales experience at Colonial Honda. I must say it was the best car buying experience in my life. If you’re in the market for a brand new Honda or a quality pre-owned vehicle, visit Colonial Honda of Dartnouth, and ask for Alex Alves. I not only purchased a brand new Honda Accord, I also purchased with that of which feels like an extension of my family. Colonial Honda of Dartnouth is EXCELLENT. Stop in and say hello; ask for Alex Alves. You will not be disappointed. You will be happy you did. You’d be a fool if don’t Alex Alves and Colonial Honda, thank you so much for the best car buying experience of my life!! 😊❤️ You’re AWESOME!!! More

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Andrea was amazing ! So patient and knowledgeable explaining every detail of my new Passport. Second Passport I leased and I couldn’t be happier with Andrea and Colonial So patient and knowledgeable explaining every detail of my new Passport. Second Passport I leased and I couldn’t be happier with Andrea and Colonial Honda!! More

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Second time buying a car at Colonial Honda of Dartmouth after buying a 2017 Honda Civic LX back in 2019, which I had a great experience during my purchase with Melvin Garcia. During my time with the Civic, after buying a 2017 Honda Civic LX back in 2019, which I had a great experience during my purchase with Melvin Garcia. During my time with the Civic, the vehicle had been very reliable and I used the Honda service department frequently for maintenance, which there are great service advisors and a great service manager. This time, I was reached out by Courtney Demello from the BDC department regarding an offer to trade in my Civic for a newer vehicle, which she immediately responded to my request for an appointment to meet with a sales person. Once I arrived at the dealership I was met by Andrew Vinagre, who gave me an exceptional sales experience during the purchase of my brand new 2023 Honda HR-V Sport. Upon testing the demo unit out, I found that I was drawn to the larger SUV coming from three years of having a Honda Civic as a daily driver. Andrew was able to get a dealer swap for me with another dealership for a great color (red) and trim coming in soon (there were some issues with delivery from the factory to the dealership which Colonial was performing the swap that delayed their original delivery date, but this issue had nothing to do with Colonial by any means, though I had mentioned that they should be more realistic when providing delivery dates in the future to reflect on the current supply chain/chip shortage we are facing). Manny, the finance director, was able to give me a much lower interest rate than I had when I financed the Civic (he also financed the Civic back in 2019) and a payment similar to what I had paid for the Civic (it is slightly higher due to the obviously higher price of the vehicle, and included trade-in and additional down payment). Upon signing the paperwork for the vehicle, there were a couple of minor issues that they were able to address right away, such as the amount of the down payment, as well as the delivery issues. Once airing these concerns Miguel Garcia, one of the sales managers, was able to address these concerns right away, which made me even more of a satisfied customer with Colonial Honda. Lastly, upon delivery of the car, I was able to return to order some additional parts, which I had an exceptional experience with the parts department during the ordering process, and given that it is in the basement of the dealership under the service department, it is open to the public at any time to request additional parts and accessories for the vehicle. I ended my general sales experience with the HR-V at the service department with the inspection sticker, which was performed in a relatively quick time, given the amount of cars that go through the garage daily for various other services. Some things Colonial Honda should improve on based on how I have seen family/friends have similar sales experiences at other dealerships is to be more flexible when it comes to the hidden costs and gotchas that come with the purchase of the car, and give the option to add/remove certain add-ons that are not needed along with the extended warranty such as key insurance, paint protection, etc. I had added these as this is a brand new vehicle, but not every vehicle or person will need these options. Overall, Colonial Honda is a dealership full of staff that will take great care of you during your sales experience and is willing to address any concerns that you have during the sales process should they arise. I plan on purchasing any additional Honda vehicles when the time comes there, as well as use their service and parts department in the future like I had with the Civic. I recommend this dealership to anyone in the Southcoast area looking for a Honda! More

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Brittney was a joy to work with very professional very helpful she is an asset to your company helpful she is an asset to your company More

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I love Colonial Honda and Andrea Vinagre and all the Technicians that helped me on my visit to Colonial Honda. The service and experience were awesome. I would recommend them to all my friends and famil Technicians that helped me on my visit to Colonial Honda. The service and experience were awesome. I would recommend them to all my friends and family More

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Waleed Shah has been my main contact at Colonial since he began to work there. He has been honest and direct in handling several leases and any problems or issues that have come up. He is the most important began to work there. He has been honest and direct in handling several leases and any problems or issues that have come up. He is the most important reason that we will continue to be customers and to refer others. More

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