Mike Pavao

Poor communication by the service team. I was told the kid would take about an hour and end up taking almost five hours and no one from Service called me to keep me updated. When they did c I was told the kid would take about an hour and end up taking almost five hours and no one from Service called me to keep me updated. When they did call around 1:20pm to confirm for a few items, they called the wrong phone number. More

by Blightyear9 Verified Customer Verified Customer

Print

They were courteous and professional and on time. They delivered exactly what they said they would and had wonderful customer service. They delivered exactly what they said they would and had wonderful customer service. More

by eortell Verified Customer Verified Customer

Print

Service dept. kept me up to date with progress and when I checked on it, they were very polite. kept me up to date with progress and when I checked on it, they were very polite. More

by djgoetz08 Verified Customer Verified Customer

Print

The price i was charged for few things was surprising. Had not expected thet much Had not expected thet much More

by jaimeeo74 Verified Customer Verified Customer

Print

Colonial Honda is the best! Over 10 cars purchased for my family and I and we will never shop another dealership!! Over 10 cars purchased for my family and I and we will never shop another dealership!! More

by Richard Canha Verified Customer Verified Customer

Print

Customer service is great. Communication is outstanding. Will and have recommended this dealership to family and friends. Communication is outstanding. Will and have recommended this dealership to family and friends. More

by ncp2452 Verified Customer Verified Customer

Print

I have had good interactions with the dealership, as I also bring my car there for every bit of service that has ever been performed on it. The only issue that I have is the first year after owning my veh also bring my car there for every bit of service that has ever been performed on it. The only issue that I have is the first year after owning my vehicle on the day that I reached 36,000 miles, which voided the factory warranty, one of my headlights burnt out. They covered it because it happened on the same day that I hit the mileage, however my other headlight burnt out two weeks and 2000 miles later, and they would not cover it, so I appealed to corporate Honda of America, and they also denied the claim, even though it was clearly a defect. In the owner’s manual, it says that they will warranty certain parts after the factory warranty is up on a case-by-case basis, so I was extremely disgusted by that as that headlight replacement cost me $1500. I would still like that money reimbursed, and it would completely change my outlook on the whole situation More

by Bashley2282 Verified Customer Verified Customer

Print

Everything was fine except the prices for the parts were outrageous. The people in the service department were very polite and helpful. I first bought a car from this dealership in 2003 and have been happy outrageous. The people in the service department were very polite and helpful. I first bought a car from this dealership in 2003 and have been happy with it ever since. More

by mmandrioli Verified Customer Verified Customer

Print

The services were excellent. People were friendly. The atmosphere was so amazing. All cars outside were so organized fantastically! People were friendly. The atmosphere was so amazing. All cars outside were so organized fantastically! More

by gjv18 Verified Customer Verified Customer

Print

My recent purchase was very enjoyable from general manger Waleed to Alex and especially all the patience Lucy in finance with my purchase Waleed to Alex and especially all the patience Lucy in finance with my purchase More

Print