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Brian Eden
Brian Eden at Barker Buick GMC Cadillac
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Brian Eden

Service Advisor

Barker Buick GMC Cadillac

2030 E Ireland Grove Road
Bloomington, IL 61704

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4.8
284 Reviews
4.8

284 Reviews

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284 Reviews of Brian Eden

February 20, 2025

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Employee Rating

Nothing special. Routine service. Hard to understand why in 2025 credit cards aren’t accepted without a fee by such a large business (that by the way sends out soli More

by WENSLEYH
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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February 13, 2025

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good ok good great awesome good great a a a a a a a a a More

by EDAIRY
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Workmanship
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Recommend Dealer
Yes
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Feb 18, 2025

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

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Excellent customer service. We really appreciate it Looking forward to our next visit. Thank you More

by lsmaling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Shoemaker

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Feb 18, 2025

Barker Buick GMC Cadillac responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2025

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Employee Rating

Brian has been very helpful with my vehicle issue but the noise remains. When turning the wheel I get a popping noise. More

by kh0171
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Barker Buick GMC Cadillac responded

We really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (309) 663-4391 when you have a chance. Thank you, and we look forward to hearing from you.

February 08, 2025

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Employee Rating

Good service and a nice customer waiting area with coffee, water and snakes, Shuttle service is great More

by ljhickey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Shoemaker

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Feb 13, 2025

Barker Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 04, 2025

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Employee Rating

Great service, friendly staff that explained what our vehicle needed and approximately how long the work would take. Highly recommend Barker for all your service needs. More

by dhanchett1812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Shoemaker , Russ

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Feb 10, 2025

Barker Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

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Employee Rating

Took 4 days to do my car and the service writer could not tell me what they were doing to it. I asked before we scheduled and asked when we dropped it off all I got was I don't know. Not Happy at all with th More

by donald.builta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Feb 10, 2025

Barker Buick GMC Cadillac responded

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (309) 663-4391 so we can understand your situation better in order to try and turn your experience around. Thank you, Barker Motor Company

January 26, 2025

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Employee Rating

customers are greeted immediately at service and sales reasons for service resolved at visit thanks More

by alyn5
Recommend Dealer
Yes

Other Employees Tagged: Brian Brown, Bill Shoemaker

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Jan 31, 2025

Barker Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2025

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Employee Rating

A great team who did a great job with my service. Very personable and answered all of my questions. More

by wadewendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Barker Buick GMC Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Barker Motor Company! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

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Employee Rating

In for oil change out with a new Yukon. Great deal no hassle. Thanks Brian More

by mjboylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Barker Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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